Jazmin Bentley
Atlanta,GA
Summary
Proven track record in enhancing customer satisfaction and quickly establishing rapport that encourages repeat business. Demonstrates flexibility and a goal-driven approach, significantly contributing to meeting set objectives. Results-oriented, with deep understanding of principles which drive success and customer service practices. Self-motivated individual with strong desire to succeed and exceed goals. Eager to partner with and contribute to achieve your company's goal.
Overview
4
4
years of professional experience
Work History
Store Associate
Race Trac
2024.02 - Current
- Greet customers, help locate merchandise, and suggested suitable options while organizing merchandise and restocking shelves promptly.
- Facilitate smooth checkout which increases customer satisfaction experience by quickly scanning items, bagging purchases, and processing payments appropriately.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Lead Teacher
Kids Academy & Early Learning Center
2022.06 - 2024.02
- Assisted creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Customer Service Representative
Family Dollar
2021.11 - 2022.05
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels while being flexible and meeting the need of business.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Provided training and support to new associates to help provide high-quality customer service while sharing strategies focused on addressing customer needs and resolving issues.
- Adhered to company policies regarding returns and exchanges, maintaining consistency across all transactions.
Sales Advisor
H & M Clothing Store
2020.09 - 2021.11
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products by actively listening and offering matching solutions.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
High School Diploma -
Westlake High School
Atlanta, GA2019
Skills
- Customer Service
- Goal-Driven
- POS System Operation
- Organizational Skills Development
- Active listening techniques
- Attention to Detail Focus
- Team Collaboration
- Flexible Schedule Adaptability
Timeline
Store Associate
Race Trac
2024.02 - Current
Lead Teacher
Kids Academy & Early Learning Center
2022.06 - 2024.02
Customer Service Representative
Family Dollar
2021.11 - 2022.05
Sales Advisor
H & M Clothing Store
2020.09 - 2021.11
High School Diploma -
Westlake High School
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