Jazmin Cortes
Turlock,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Campus Relations Director
Alpha Xi Delta Sorority
01.2024 - 07.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked with other Greek organizations on campus.
- Established a culture of continuous improvement by fostering open communication channels and empowering my sorority council to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Youth Mentor Volunteer
Walter M. Brown Elementary School
08.2023 - 12.2023
- Encouraged positive behaviors while providing constructive feedback when needed.
- Provided crisis intervention services when necessary to ensure safety of all involved parties.
- Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.
- Established rapport with diverse groups of youths, understanding individual needs and adapting mentoring approach accordingly.
- Celebrated successes and milestones achieved by mentees, reinforcing their progress and motivating continued personal growth.
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
- Monitored progress of mentee, tracking improvements in academic performance, social skills, and emotional wellbeing.
- Collaborated with school administrators to better understand the academic and social needs of mentees, providing more targeted support.
- Honored confidentiality agreements while maintaining open lines of communication with program coordinators regarding any concerns about mentee welfare or safety issues.
Cashier
La Michoacana Ice Cream Parlor
03.2018 - 03.2020
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Administrative Volunteer
Meet Each Need with Dignity
10.2018 - 08.2019
- Assisted in the coordination of administrative tasks such as filing, and data entry.
- Provided customer service support to clients by answering phone calls, responding to emails, and addressing inquiries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered phone calls and directed inquiries to appropriate staff members.
- Participated in community outreach initiatives promoting awareness of the organization''s mission.
- Handled incoming calls and email inquiries professionally, ensuring prompt responses to requests or concerns.
- Enhanced office efficiency by organizing and maintaining files, records, and correspondence.
- Assisted in event planning and coordination for successful fundraising initiatives.
Education
Bachelor of Arts - Criminal Justice
California State University
Turlock, CA12.2024
Skills
- Academic Support
- Positive Reinforcement
- Creativity and Innovation
- Activity Planning
- Strategic Planning
- Verbal and written communication
- People Management
- Issues Resolution
- Charismatic Leader
Timeline
Campus Relations Director
Alpha Xi Delta Sorority
01.2024 - 07.2024
Youth Mentor Volunteer
Walter M. Brown Elementary School
08.2023 - 12.2023
Administrative Volunteer
Meet Each Need with Dignity
10.2018 - 08.2019
Cashier
La Michoacana Ice Cream Parlor
03.2018 - 03.2020
Bachelor of Arts - Criminal Justice
California State University
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