Jazmin Cruz
Ambrose,GA
Summary
Dedicated office professional with a strong focus on customer service, time management, and multitasking. Proven ability to enhance operations and improve client satisfaction through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Office Assistant
Royal Doors LLC
07.2025 - Current
- Managed office supply inventory, ensuring timely orders and availability for team needs.
- Supported document preparation and filing systems, enhancing organization and retrieval processes.
- Assisted in the implementation of new office procedures to streamline operations and improve workflow efficiency.
- Maintained client correspondence through email and phone, strengthening customer relationships and service quality.
- Enhanced office efficiency , organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
Manager /Restaurant Waiter
Danny's Pizza
07.2023 - 03.2026
- Managed customer inquiries and resolved complaints, enhancing guest satisfaction.
- Supervised dining room staff, ensuring high service standards and efficient operations.
- Trained new waitstaff on menu knowledge and customer service protocols.
- Conducted regular staff meetings to discuss performance feedback and training needs.
- Trained staff members on use of POS system.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Managed food resources, memorized orders, and coordinated customer service.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
Education
High School Diploma -
Coffee High School
Douglas, GA05-2025
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Prioritizing work
- Payment processing
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
Royal Doors LLC
07.2025 - Current
Manager /Restaurant Waiter
Danny's Pizza
07.2023 - 03.2026
High School Diploma -
Coffee High School