Jazmin Davis
Danielson,CT
Summary
Experienced Medical Receptionist adept in providing excellent administrative and clerical support in high volume medical
offices. Skilled in maintaining schedules, making appointments, taking messages, and treating patients with care and
respect. Bringing forth the ability to manage front desk settings with organization and a sense of calm. Eager to join a new
medical office where I can utilize my skills to help others and committed to utilizing my skills to help others, while working
towards the mission of a company.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Orthopedic Partners
10.2023 - Current
- Manage high-volume call center, handling appointments, insurance verification, and patient inquiries with professionalism.
- Conduct accurate patient registrations, capturing demographic and insurance details for streamlined administration.
- Demonstrate strong interpersonal skills, addressing concerns of patients, family, and staff, and explaining registration
procedures clearly.
Expertly verify insurance coverage, minimizing billing discrepancies and ensuring precise claims submission.
Collaborate with medical teams to coordinate appointments, ensuring timely access to medical services.
- Assist patients with financial inquiries, arranging payments in line with facility policies.
Maintain strict patient data privacy, adhering to HIPAA regulations and facility protocols.
- Proficiently use electronic health records (EHR) for accurate patient data management and inter-departmental
communication.
- Play a key role in training new staff, sharing insights into patient engagement, data entry, insurance verification, and
compliance standards.
Patient Access Representative
Adventist Health Castle Multispecialty
08.2022 - 09.2023
- Manage high-volume call center, handling appointments, insurance verification, and patient inquiries with professionalism.
- Conduct accurate patient registrations, capturing demographic and insurance details for streamlined administration.
- Demonstrate strong interpersonal skills, addressing concerns of patients, family, and staff, and explaining registration procedures clearly. Expertly verify insurance coverage, minimizing billing discrepancies and ensuring precise claims submission. Collaborate with medical teams to coordinate appointments, ensuring timely access to medical services.
- Assist patients with financial inquiries, arranging payments in line with facility policies. Maintain strict patient data privacy, adhering to HIPAA regulations and facility protocols.
- Proficiently use electronic health records (EHR) for accurate patient data management and inter-departmental communication.
- Play a key role in training new staff, sharing insights into patient engagement, data entry, insurance verification, and compliance standards.
Unit Secretary
Aloha Nursing & Rehab Center
10.2021 - 10.2022
- Manage unit communication efficiently by answering calls, relaying messages, and facilitating information flow among
patients, staff, and visitors.
- Utilize electronic health records (EHR) for accurate patient data maintenance, including admissions, discharges, and
transfers, ensuring seamless care.
- Organize patient appointments, tests, and procedures, minimizing delays and optimizing scheduling.
- Proficiently handle administrative tasks, maintaining charts, records, and essential supplies.
Ensure patient confidentiality by adhering to HIPAA regulations and safeguarding sensitive medical information.
- Support medical staff by accurately transcribing physician orders and facilitating timely interventions.
- Manage administrative duties, processing paperwork accurately for admissions, discharges, transfers, and procedures.
- Provide patient and family support, offering information and assistance in a positive healthcare environment.
- Collaborate with nursing staff, physicians, and healthcare professionals to relay information and update patient statuses.
- Demonstrate adaptability in managing multiple tasks, providing secretarial coverage during staff shortages.
- Assist nursing units by managing medication, dietary, labs, and medical device orders, contributing to unit efficiency and
readiness.
Education
Career Diploma - Medical Billing & Coding
Ashworth College
Norcross, GA08.2024
High School Diploma -
Maui High School
Kahului, HI05.2019
Skills
- Customer Service
- Computer Proficiency
- Communication Skills
- Time Management
- Microsoft Proficiency
- Electronic Medical Records
- Schedule Management
References
Anna Queja-Belen from Adventist Health Castle
quejabat@ah.org · 808-439-9306
Jennifer Young from Adventist Health Castle
youngja@ah.org · 808-499-9448
Elenore Ignacio from Center for Bone & Joint Care
eignacio@orthopartners.com · 401-365-0011
Analy Velasquez from Center for Bone & Joint Care
avelasquez@orthopartners.com · 860-634-7543
Timeline
Patient Service Representative
Orthopedic Partners
10.2023 - Current
Patient Access Representative
Adventist Health Castle Multispecialty
08.2022 - 09.2023
Unit Secretary
Aloha Nursing & Rehab Center
10.2021 - 10.2022
Career Diploma - Medical Billing & Coding
Ashworth College
High School Diploma -
Maui High School
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