Valerie Edwards
Danielson,CT
Summary
Knowledgeable Realtor and retail professional with a proven track record in enhancing client satisfaction through exceptional customer service and strategic market insights. Skilled in visual merchandising and retail operations, I excel at building lasting relationships and delivering tailored solutions, ensuring seamless transactions and maximizing sales opportunities.
Overview
23
23
years of professional experience
Work History
Realtor
CR Premier Properties
Woodstock, CT
02.2020 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Visual Merchandiser/Photo Stylist Assistant
Country Curtains
Lee, MA
01.2012 - 12.2017
- Worked with store managers to implement new displays, promotions and store layout changes.
- Worked with store managers and regional managers with new store openings, window displays and product displays.
- Assisted with window styling and prop placement for catalog photo shoots at the corporate offices.
Retail Store Manager
Country Curtains
Cranston, RI
03.2002 - 12.2017
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science -
University of Connecticut
Storrs, CTSkills
- Customer service
- Retail operations
- Product knowledge
- Visual merchandising
- Creative vision
- Meticulously detail-oriented
- Dependable and reliable
- Time management
- Problem-solving
- Strong multi-tasking
Timeline
Realtor
CR Premier Properties
02.2020 - Current
Visual Merchandiser/Photo Stylist Assistant
Country Curtains
01.2012 - 12.2017
Retail Store Manager
Country Curtains
03.2002 - 12.2017
Bachelor of Science -
University of Connecticut