Jazmin Delgado Chavez
Plant City,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Raising Cane's Restaurants
Amarillo, TX
02.2024 - 12.2024
- Provided customer service support for inquiries, complaints, and returns.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Built relationships with customers by providing friendly customer service.
Manager
Dominos Pizza Inc.
Amarillo, Texas
12.2021 - 06.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Conducted performance reviews for team members.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
High School Diploma -
Caprock High School
Amarillo, Texas05-2022
Skills
- Learning management systems
- Employee onboarding
- Conflict resolution
- Clear communication
- Customer service
- Team leadership
- Coaching and mentoring
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Certified Trainer
Raising Cane's Restaurants
02.2024 - 12.2024
Manager
Dominos Pizza Inc.
12.2021 - 06.2023
High School Diploma -
Caprock High School