Jazmin DeSouza
Lake Worth
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work History
Patient Service Representative
LA Medical Associates
Palm Springs
11.2023 - 09.2024
- Schedule/ reschedule appointments
- Send messages out to doctors
- Canceling appointments
- Making outgoing calls to patients/ offices
- Greeted patients and assisted with check-in processes.
- Scheduled appointments using electronic health record systems.
- Coordinated insurance verification and eligibility checks.
- Answered incoming calls in a professional manner.
Patient Service Representative (PSR)
Call 4 Health
Delray Beach
01.2023 - 10.2023
- Provided assistance to clients
- Answered phone and assisted patient with Appointments, rescheduling and canceling
- Maintained up-to-date knowledge of customer accounts
- Scheduled appointments using electronic health record systems.
- Verified patient insurance information to ensure eligibility.
Patient Service Representative (PSR)
Change Health care
01.2023 - 02.2023
- Provided assistance to Patients
- Answered phone and assisted Patients with changes
- Scheduled reservations for Patients
- Created Patients appointments
- Maintained up-to-date knowledge of Patients folder
Sales Associate
Guess Clothing Factory
West Palm Beach
11.2018 - 03.2020
- Great customer service
- Persuading customers into buying items
- Helping customers love their needs
Sales Associate
Kipling
West Palm Beach
02.2018 - 03.2020
- Provided exceptional customer service
- Stocked shelves
- Resolved register transaction issues
- Handled all prospective customer correspondence, including emails
- Responsible for retail sales
Education
Associate - EMT
Palm Beach State College
07.2019 - 04.2026
High School -
Palm Beach Lakes High School
West Palm Beach, FLSkills
- Retail Sales
- Merchandising
- Sales
- Cashiering
- Customer service
- Cash register
- HIPAA
- Medical terminology
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Patient Service Representative
LA Medical Associates
11.2023 - 09.2024
Patient Service Representative (PSR)
Call 4 Health
01.2023 - 10.2023
Patient Service Representative (PSR)
Change Health care
01.2023 - 02.2023
Associate - EMT
Palm Beach State College
07.2019 - 04.2026
Sales Associate
Guess Clothing Factory
11.2018 - 03.2020
Sales Associate
Kipling
02.2018 - 03.2020
High School -
Palm Beach Lakes High School