Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Bartender
Texas Roadhouse
Texas City
02.2025 - Current
Made friendly conversation with customers to provide enjoyable bar experience.
Attended regular training sessions to stay updated on new products or trends.
Greeted frequent visitors by name and explained new promotions.
Completed regular bar inventories and daily requisition sheets.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Sales Associate Supervisor
Columbia Sportswear
Texas City
01.2024 - Current
Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Answered store and merchandise questions and led customers to wanted items.
Assisted customers with finding the right product for their needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
To Go Server
Olive Garden Restaurant
Texas City
09.2021 - 01.2024
Processed payments accurately and efficiently using POS system.
Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
Communicated effectively between the kitchen staff and customers regarding order status.
Maintained safe food handling practices to prevent germ spread.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Delivered orders to customers in an efficient manner with a friendly attitude.
Host
Cracker Barrell
Webster
03.2021 - 08.2021
Coordinated with restaurant staff to arrange small and large events ensuring smooth operation.
Distributed menus to guests, led them to tables and gave initial information about service staff or specials.
Maintained a clean workspace to ensure safety for co-workers and customers alike.