Jazmin Johnson
Lynn,MA
Summary
Hi! My name is Jazmin Johnson. I am 21 years old from Lynn Ma. I’ve been serving for the past 3-4 years at different diversity restaurants and I would honestly say serving has been one of my favorite job options by far! From meeting new people, the environment, and providing guest with an amazing dinner experience has to be one of my favorite things to do. Besides working, I love to travel and explore different sceneries. I also do hair on my spare time which I enjoy a lot! I have also worked sometime in retail and being a sales associate as well! Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Cocktail Server
Mystique Asian Cuisine Restaurant
Everett, Massachusetts
12.2023 - Current
- Greeted guests and provided menus.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Received payment by cash or credit card and return change when necessary.
- Provided excellent customer service at all times.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Answered questions regarding drinks specials and menus items.
Server
Tambo 22
Chelsea, Massachusetts
11.2021 - 09.2023
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Greeted customers, answered questions and recommended specials to increase profits.
Sales Associate
Pandora Jewlery
Cambridge, MA
04.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Server
99 Restaurant & Pub
Revere, Massachusetts
06.2021 - 11.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Greeted guests and provided menus.
Sales Associate
Target
Revere, MA
03.2020 - 06.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School Diploma -
TEC Connection Academy
Walpole, MA05-2021
Skills
- Sales strategy
- Payment Processing
- Quality Control
- Tableside Service
- Identification regulation knowledge
- Safety Monitoring
- Cash Handling
- Food safety knowledge
- Food Running
- Complaint resolution
- Cleaning and sanitization
- Menu presentation
- Wine Pairings
- Menu Memorization
- High-volume dining
- Professional Appearance
- Efficient service
- Order Accuracy
- Effective customer upselling
Timeline
Cocktail Server
Mystique Asian Cuisine Restaurant
12.2023 - Current
Sales Associate
Pandora Jewlery
04.2022 - 12.2022
Server
Tambo 22
11.2021 - 09.2023
Server
99 Restaurant & Pub
06.2021 - 11.2021
Sales Associate
Target
03.2020 - 06.2021
High School Diploma -
TEC Connection Academy