Experienced and adaptable retail supervisor with a strong background in front-end operations, employee training, and customer service. Previously held leadership responsibilities at Kroger, including Guest Care Desk and Starbucks, with proven skills in cash handling, conflict resolution, and team coordination. Recognized as a “wild card” employee—capable of stepping into any role and maintaining high performance under pressure. Committed to fostering a positive, efficient work environment and ready to bring energetic, dependable leadership to the Starbucks team.