Jazmin Luviano
Gainesville,GA
Summary
Detail-oriented receptionist with strong telephone skills and appointment scheduling expertise. Proven track record of enhancing customer satisfaction and streamlining office operations.
Overview
7
7
years of professional experience
Work History
Receptionist
Kim and Bagwell
Gainesville, GA
09.2025 - Current
- Managed front desk operations, greeting visitors and directing inquiries effectively.
- Operated multi-line phone system to handle incoming calls and relay messages promptly.
- Scheduled appointments and maintained calendar for staff, ensuring efficient time management.
- Assisted in maintaining office supplies inventory, coordinating reorders as necessary.
- Provided administrative support by filing documents and organizing office records systematically.
- Responded to client requests and resolved issues to enhance customer satisfaction.
- Coordinated with team members to streamline communication within the office environment.
- Maintained a clean and welcoming reception area, reflecting professionalism and company standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Food Service Representative
Northeast Ga Medical Center
Gainesville, GA
03.2025 - 09.2025
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted with inventory management and restocking of food supplies.
- Maintained cleanliness and organization in kitchen and dining areas.
- Collaborated with team members to ensure efficient service delivery.
- Interacted with patients to address dietary preferences and restrictions.
- Followed safety protocols to uphold food handling standards.
- Supported nutritional education initiatives for patients and staff.
- Utilized kitchen equipment safely while preparing meals efficiently.
- Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Sandwich Artist
Subway
Gainesville, GA
01.2019 - 09.2019
- Prepared and assembled sandwiches according to customer specifications and quality standards.
- Operated food service equipment, including ovens, grills, and slicers, ensuring safety protocols.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Trained new employees on sandwich preparation techniques and customer service best practices.
- Monitored food freshness and quality regularly to ensure product excellence for customers.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
High School Diploma -
Johnson High School
Gainesville, GASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- File management
- Calendar management
- Typing speed
- Mail distribution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Kim and Bagwell
09.2025 - Current
Food Service Representative
Northeast Ga Medical Center
03.2025 - 09.2025
Sandwich Artist
Subway
01.2019 - 09.2019
High School Diploma -
Johnson High School