Highly-motivated worker eager to apply consistent and efficient practices in various environments. Seeking any level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
WNCSource
Hendersonville, NC
11.2021 - 02.2024
Performed data entry and maintained accurate records of monthly and weekly enrollment reports
Answered phone calls, text messages, and emails from prospective families seeking further information about the program and/or application process
Conducted eligibility interviews in-person or via phone calls
Collected and verified required documentation to finalize center-based applications
Maintained updated enrollment numbers and made mandatory changes to the appropriate systems when needed
Collaborated with faculty members and with other organizations regarding family situations or any issues related to enrollment status
Documented all matters to the ChildPlus database.
Commercial Cleaner
RighWay Cleaning, Inc.
Hendersonville, NC
06.2023 - 01.2024
Independently swept and mopped floors, dusted surfaces, and vacuumed carpets at Jabil Healthcare
Removed trash from bins and disposed of it properly according to regulations
Restocked all uniform and safety gear in the changing rooms
Maintained janitorial closets stocked with supplies for daily use
Followed safety procedures when cleaning hazardous areas by wearing safety glasses and safety vest and earplugs
Reported any damages or malfunctions observed while performing duties to supervisor.
Janitorial Cleaner
Reliable Cleaning Facility
Asheville, NC
05.2021 - 05.2022
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
Stocked and sanitized all rooms and restrooms
Maintained safety protocols through safe handling of equipment and chemicals
Monitored supply levels and requested new items ahead of time
Notified the shift manager of damaged fixtures, dispensers and cleaning equipment or building issues.
Early Head Start Home Visitor
WNCSource
Hendersonville, NC
12.2019 - 11.2021
Provided parenting coaching, guidance, and support to families with children from birth to age five
Assessed each family's level of functioning using suitable assessment tools and developed individualized plans to achieve their goals
Utilized the PAT (Parents as Teachers) curriculum to plan the home visits and the bi-weekly socialization events
Educated families on community resources and referred them to adequate agencies based upon their specific needs
Facilitated group meetings with parents and other Home Visitors to discuss topics related to child development, family issues, and social problems
Maintained accurate records of all interactions with families, including progress notes, concerns, and case summaries.
Sales Associate
Metro by T-Mobile
Hendersonville, NC
11.2016 - 05.2021
Delivered accurate information about phone products, prices, and services
Processed transactions using a point-of-sale system
Performed cashier duties such as processing payments, issuing receipts, and providing accurate change
Answered telephone calls to provide store, products and services information
Restocked and organized stockroom shelves ensuring that all displays grasp customer's attention
Completed inventories on Monday's and Friday's
Recorded all sales and returns for store management.
Volunteer (Internship)
Henderson County Public Schools
Hendersonville, NC
08.2017 - 05.2018
From August-December 2017 fulfilled my first internship at Bruce Drysdale Elementary School
Assisted in Ms
McCall's and Ms
McDaniel's 1st grade classes
Read English and Spanish books to the children and supported the educators with their daily activities
From January-May 2018 worked at Sugarloaf Elementary School with the former ESL Liaison, Javier
Completed parent-teacher interpretations and translated documents for teachers and HCPS.
Education
Associate of Science - Community Spanish Interpreter
Blue Ridge Community College
01.2018
Skills
Administrative skills
Communication
Data entry
Customer service
Family advocate
Detail-oriented
Computer skills
Reporting
Cultural competency
Organization
Documentation Management
Bilingual (English and Spanish-Speaking)
Certification
Adult and Pediatric First Aid/CPR/AED Certified, 2022
Family Development Credential Certified, 2021
Triple P Primary Care Certified, 2020
Community College Honor Graduate Student, 2018
Timeline
Commercial Cleaner
RighWay Cleaning, Inc.
06.2023 - 01.2024
Enrollment Specialist
WNCSource
11.2021 - 02.2024
Janitorial Cleaner
Reliable Cleaning Facility
05.2021 - 05.2022
Early Head Start Home Visitor
WNCSource
12.2019 - 11.2021
Volunteer (Internship)
Henderson County Public Schools
08.2017 - 05.2018
Sales Associate
Metro by T-Mobile
11.2016 - 05.2021
Associate of Science - Community Spanish Interpreter