Jazmin Mendoza
San Antonio,Texas
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Overview
1
1
year of professional experience
Work History
Ride Operator
Six Flags Fiesta Texas
San Antonio, Texas
06.2023 - Current
- Ensured guest safety through diligent enforcement of ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
- Provided customer service to guests in a friendly manner.
- Monitored guest behavior while riding attractions.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Performed daily inspections of rides according to company guidelines.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Verified rider height requirements for each attraction prior to boarding.
- Collaborated with team members to ensure smooth operation of all attractions.
- Communicated effectively with other departments regarding performance issues.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Inspected ride vehicles and equipment before opening it to the public.
Education
High School Diploma -
Eastlake High School
El Paso, TX06-2022
Skills
- Policy compliance
- Operations Monitoring
- Behavior Management
- Safety Procedures
- Customer Service
- Team Training
- Problem-Solving
- Teamwork and Collaboration
- Excellent Communication
- Supervision and leadership
- Active Listening
- Flexible and Adaptable
Languages
Spanish
Limited
Timeline
Ride Operator
Six Flags Fiesta Texas
06.2023 - Current
High School Diploma -
Eastlake High School
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