Jazmin Olguin
Stockton,CA
Summary
Dynamic Office Manager with proven expertise at Pan American Enterprises, excelling in customer service and office administration. Successfully coordinated international shipments and maintained confidentiality while managing vendor relationships. Skilled in account reconciliation and fostering strong client relations, ensuring operational efficiency and cost savings. Bilingual in English and Spanish, enhancing communication across diverse teams.
Overview
6
6
years of professional experience
Work History
Office Manager
Pan American Enterprises
Oakland/Hayward
02.2014 - 03.2020
- Coordinate container shipments from Oakland to different countries like Colombia, Peru, Chile, Panama,Ecuador, Suriname
- Handled all the paperwork needed for exportation and importation
- Arranged pickup and deliveries with trucking companies
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Sojourner Truth Academy
Oakland, CA06.2008
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Account reconciliation
- Relationship building
- Mail handling
- Scheduling
- Inventory control
- Employee supervision
- Employee training
- Computer skills
- MS office
- Bilingual English/spanish
Languages
Spanish
Full Professional
Timeline
Office Manager
Pan American Enterprises
02.2014 - 03.2020
Sojourner Truth Academy