Jazmin Ordaz
San Antonio,TX
Summary
Bilingual Certified Clinical Medical Assistant (CCMA) offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Hands-on clinical experience and strong background in customer service and patient relations. Skilled in EMR systems, patient education, and workflow coordination. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Open to remote/overnight opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Texas Cardiac & Vascular Specialists
01.2026 - Current
- Patient intake, vitals, EMR documentation, patient education, and workflow coordination.
- Utilize EMR systems to manage patient records, ensuring accuracy and compliance
- Educate patients on procedures, medications, and follow-up care, improving understanding and adherence
- Communicate effectively with providers, patients, and team members to ensure smooth clinic
Medical Front Desk Receptionist
Cermak Immediate Care
07.2025 - 01.2026
- Scheduling, insurance verification, patient support, EMR management.
- Provided front-line customer support, resolving patient concerns and improving satisfaction
- Handled high-volume phone calls while maintaining professionalism and efficiency
- Maintained accurate patient records using EMR systems
Server
Longhorn Steakhouse
02.2025 - 08.2025
- Customer service, multitasking, issue resolution.
- Built strong rapport with customers, ensuring positive experiences and repeat business
- Managed multiple priorities and resolved issues efficiently
Server
Local Kitchen and Tap
08.2023 - 12.2024
- Communication, teamwork, customer satisfaction.
- Demonstrated strong communication, multitasking, and teamwork skills
Education
Health Science
Harper College
Diploma - undefined
Palatine High School
Skills
- Customer Success
- EMR/EHR Systems
- Patient Education/ Communication
- Problem Solving & Conflict Resolution
- Remote Communication (Phone, Email, Virtual)
- Time Management & Multitasking
- Team Collaboration
- Medical Terminology
- Initiative & Adaptability
- HIPAA compliance
- Patient scheduling
- Vital signs monitoring
Certification
- CCMA (Illinois) Exp. 12/03/2027
- BLS (Exp. June 2027)
- CPR (Exp. June 2027)
LANGUAGES
Spanish (Highly Proficient), English (Native)
Timeline
Medical Assistant
Texas Cardiac & Vascular Specialists
01.2026 - Current
Medical Front Desk Receptionist
Cermak Immediate Care
07.2025 - 01.2026
Server
Longhorn Steakhouse
02.2025 - 08.2025
Server
Local Kitchen and Tap
08.2023 - 12.2024
Diploma - undefined
Palatine High School
Health Science
Harper College