Jazmin Ramirez
West Palm Beach,FL
Summary
Dynamic and bilingual professional with proven customer service excellence. Expert in POS systems and adept at creating engaging content with Canva, showcasing a blend of technical and interpersonal skills. Successfully enhanced customer loyalty through positive interactions and efficient problem-solving, demonstrating a reliable and organized approach to all tasks.
Overview
5
5
years of professional experience
Work History
Server/Manager
Pure Nutrition WPB
07.2019 - Current
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Accomplished multiple tasks within established timeframes.
Retail Sales Associate
CVS Pharmacy
11.2021 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
Palm Beach Preparatory Charter Academy
Palm Springs, FL06.2022
Skills
- Operating system management
- Customer Service
- Bilingual (English and Spanish)
- Payment Processing
- Reliable and Responsible
- Product Display
- Friendly, Positive Attitude
- Google Business, Instagram, Facebook
- Knowledge of "Canva" for creating flyers, presentations, invitations, etc
- Basic Computer Skills
- Administrative
- Organized
- Basic Photography Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
CVS Pharmacy
11.2021 - 12.2022
Server/Manager
Pure Nutrition WPB
07.2019 - Current
High School Diploma -
Palm Beach Preparatory Charter Academy
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