Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin Renda

Marietta,GA

Summary

Compassionate Case Manager experienced in busy environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

8
8
years of professional experience

Work History

Senior Case Manager

The Angell Law Firm
Atlanta, GA
11.2023 - Current

Handled commercial cases. Met with client's and other legal professionals to discuss case details. Conducted client interviews and all client intake services. Collected data to prepare and draft demand packages. Corresponded daily with client's insurance adjusters, doctors and attorneys. Composed and typed routine letters of correspondence. Negotiated and settled cases pre-litigation.

Case Manager

Heritage Personal Injury Group
Atlanta, GA
05.2020 - 09.2023

Developed and implemented comprehensive case management plans to address client needs and goals. Negotiated and settled cases. Assisted in cases assigned to me by walking clients through treatments to help maximize on their case. Uploaded data into Case-peer for review and pre-processing. Managed large caseloads. Managed high call volumes by clients, providers and adjusters. Collected data tp to prepare and draft demands.

Receptionist

JDC Floor Covering
01.2016 - 03.2020
  • Performed different task such as answering phone calls, updating websites, sending estimates/ quotes to potential clients for commercial or residential construction
  • Verified information provided on company website for quote and set up in person inspection.
  • Contacted clients who requested quote for proposed construction for their company or private residence.
  • Displayed consistent positive attitude in helping clients with questions and concerns.
  • Worked alongside manager in helping with bookkeeping and payroll.
  • Helped clients and workers with translating in Spanish when necessary

Education

GED -

YUNY
Yonkers, NY
02-2008

Skills

Documentation proficiencyBilingual English/Spanish
HIPAA Guidelines
Client Relations
Strong clerical skills

Case Management

Timeline

Senior Case Manager

The Angell Law Firm
11.2023 - Current

Case Manager

Heritage Personal Injury Group
05.2020 - 09.2023

Receptionist

JDC Floor Covering
01.2016 - 03.2020

GED -

YUNY
Jazmin Renda