Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AssistantManager

Jazmin Rodarte

Chicago,IL

Summary

Dynamic Assistant Manager with a proven track record at Just Salad, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and streamlined operations. Skilled in money handling and decision-making, fostering a positive work environment while ensuring compliance with health regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Just Salad
05.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier

BP
05.2018 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Re stocked items/food/drinks on shelves and daily cleaning outside the pumps, and inside the store as needed.
  • Operated cash register for cash, check, and credit card transactions.
  • Operated a lottery machine and help customers cashing their winning tickets or sell them tickets.
  • Received orders from vendors and made sure invoice matched what employees would bring in .

Line Packer

Royal Bay
06.2017 - 02.2018
  • Operated packaging machinery to ensure efficient product flow and minimize downtime.
  • Monitored quality control standards, identifying and addressing defects in packaging.
  • Collaborated with team members to packing processes and enhance productivity.
  • Offered help to new employees on packaging techniques for good performance.

Order Picker

Ulta Warehouse
09.2016 - 01.2017
  • Accurately picked and sorted orders based on customer specifications, ensuring timely fulfillment.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

High School Diploma -

Community Links H.S
Chicago, IL
06-2016

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Fast learner
  • Bilingual
  • Microsoft excel & goggle sheets learner
  • Leading team members to reach goals

Certification

  • ServSafe Food Handler's Certification
  • CM - Certified Manager Certification

Languages

English
Spanish

Timeline

Assistant Manager

Just Salad
05.2022 - Current

Cashier

BP
05.2018 - 04.2022

Line Packer

Royal Bay
06.2017 - 02.2018

Order Picker

Ulta Warehouse
09.2016 - 01.2017

High School Diploma -

Community Links H.S

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