Jazmin Rodarte
Chicago,IL
Summary
Dynamic Assistant Manager with a proven track record at Just Salad, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and streamlined operations. Skilled in money handling and decision-making, fostering a positive work environment while ensuring compliance with health regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Just Salad
120 S Riverside Plaza Chicago Il 60606
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier
BP
3269 S Archer Ave
05.2018 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Re stocked items/food/drinks on shelves and daily cleaning outside the pumps, and inside the store as needed.
- Operated cash register for cash, check, and credit card transactions.
- Operated a lottery machine and help customers cashing their winning tickets or sell them tickets.
- Received orders from vendors and made sure invoice matched what employees would bring in .
Line Packer
Royal Bay
1531 S 54th Ave Cicero IL 60804
06.2017 - 02.2018
- Operated packaging machinery to ensure efficient product flow and minimize downtime.
- Monitored quality control standards, identifying and addressing defects in packaging.
- Collaborated with team members to packing processes and enhance productivity.
- Offered help to new employees on packaging techniques for good performance.
Order Picker
Ulta Warehouse
1000 Remington Blvd
09.2016 - 01.2017
- Accurately picked and sorted orders based on customer specifications, ensuring timely fulfillment.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
Community Links H.S
Chicago, IL06-2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Fast learner
- Bilingual
- Microsoft excel & goggle sheets learner
- Leading team members to reach goals
Certification
- ServSafe Food Handler's Certification
- CM - Certified Manager Certification
Languages
English
Spanish
Timeline
Assistant Manager
Just Salad
05.2022 - Current
Cashier
BP
05.2018 - 04.2022
Line Packer
Royal Bay
06.2017 - 02.2018
Order Picker
Ulta Warehouse
09.2016 - 01.2017
High School Diploma -
Community Links H.S