Jazmin Rodriguez
Fort Myers
Summary
- Dynamic professional with a clean driving record and exceptional customer service skills, honed at FedEx Ground. Proven ability to manage time effectively while ensuring timely deliveries and fostering strong client relationships. Recognized for maintaining safety protocols and achieving high customer satisfaction through reliable transportation services.
- Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- Fast/Visual Learner.
Overview
5
5
years of professional experience
Work History
Driver
FedEx Ground
02.2021 - 05.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Mobile Expert
T-Mobile
04.2023 - 09.2024
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
- Collaborated with team members to achieve monthly sales targets.
Assistant
Realtor
03.2020 - 02.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Education
High School Diploma -
Robert Morgan Educational Center
Miami, FL05-2018
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
- Data Entry
- Scheduling
- Communication
- Teamwork
- Bilingual (English/Spanish)
- Microsoft Office, Excel and Power Point
- Front Office Management
- Call Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Mobile Expert
T-Mobile
04.2023 - 09.2024
Driver
FedEx Ground
02.2021 - 05.2025
Assistant
Realtor
03.2020 - 02.2022
High School Diploma -
Robert Morgan Educational Center
Similar Profiles
Ebed MoralesEbed Morales
CDL Truck Driver at FedEx Ground/Ground Now Inc.CDL Truck Driver at FedEx Ground/Ground Now Inc.
RAYMOND JACOBSRAYMOND JACOBS
Truck Driver at Maverick Ground Transportation-FedEx GroundTruck Driver at Maverick Ground Transportation-FedEx Ground
Savion ThompsonSavion Thompson
Package Handler at FedEx, FedEx GroundPackage Handler at FedEx, FedEx Ground
Christy WashingtonChristy Washington
Admin/Package Handler at FedEx Ground/ FedEx ExpressAdmin/Package Handler at FedEx Ground/ FedEx Express
Kailey HandKailey Hand
Hotel Operations Associate at The Luminary & Co.Hotel Operations Associate at The Luminary & Co.