Jazmin Sanchez
Broken Arrow,OK
Summary
Motivated and dependable bilingual (English/Spanish) customer service professional with over four years of leadership and guest service experience in fast-paced environments. Skilled in team leadership, cash handling, conflict resolution, and delivering exceptional customer experiences. Seeking an opportunity to contribute strong communication, organization, and problem-solving skills while continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Whataburger
05.2024 - 05.2026
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented process improvements that increased efficiency in order fulfillment.
- Oversaw daily operations, ensuring quality service and adherence to company standards.
- Monitored inventory levels, coordinating restocking efforts to minimize shortages.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Office Administrative Assistant
Prestige Dental
04.2022 - 05.2024
- Managed appointment scheduling and maintained calendar for dental office operations.
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Handled multi-line phone system, directing calls to appropriate personnel efficiently.
- Maintained organized filing systems for patient records and administrative documents.
Education
No Degree - Health Sciences
Tulsa Community College
Tulsa, OK05.2028
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05.2022
Skills
- Customer Service
- Data Entry
- Bilingual (English & Spanish)
- Organization
- Multitasking
- Problem Solving
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader Manager
Whataburger
05.2024 - 05.2026
Office Administrative Assistant
Prestige Dental
04.2022 - 05.2024
No Degree - Health Sciences
Tulsa Community College
High School Diploma -
Broken Arrow High School