Friendly and dependable team player with great attention to detail , work flow and communication skills . Able to handle multiple responsibilities in a timely manner, while keeping organized and providing excellent support
Work History
Main Office Secretary
2 Months
El Auto Body LIC | 04.2026 - 06.2026
Prepared detailed repair estimates to facilitate informed decision-making , maintained vehicle valet number to ensure maximum organization
identifled damage vehicle components , creating accurate lists
Managed customer account balances by following up on outstanding payments, check processing , confirmation codes
provided postive adittide for custoners through out thier vehilce damged and claim process , ensured their damged car will be like new
Office Assistant
4 Months
3A Auto | 01.2026 - 05.2026
Managed personal shop phone calls , daily office operations , and ensured efficient organization
Inspected finished vehicles on precise detail in job completion , for customer satisfaction
Ordered OEM and aftermarket auto parts , paint and refinishing materials and ensured timely scheduled delivery or pickups if needed , including inspection of materials if not wrong or damaged
Office Manager
1 Year 9 Months
Utica Auto Clinic | 08.2023 - 05.2025
Managed daily office operations, ensuring efficiency in scheduling , office logins , bookkeeping , and parts deliveries
Assisted customers throughout the collision repair process, providing updates and answering questions regarding their vehicle , and timelines
Helped customers file auto claims accordingly , collected and submitted proper documents to insurance companies
Coordinated rental and rental extensions for customers including dropping off
Reviewed initial estimates and assisted with identifying when additional parts and labor were needed , including total loss arrangements for pickups
Assisted with repair order forms , auto body and mechanical estimates
Server
1 Year 4 Months
Homemade Taqueria | 03.2022 - 07.2023
Managed multiple tables efficiently while being able to maintain attention to detail
Trained new staff on menu offerings and service standards for best restaurant team collaboration
Collaborated with kitchen staff to streamline order preparation and delivery times.
Maintained exceptional cleanliness of dining area and station to uphold safety standards.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Applied Science - Practical Nursing
La Guardia Community Collage | Queens, NY
Basic Life Support - Certification
American Heart Association | New York, NY
Food Protection
NYC Department of Health And Mental Hygiene | 04-2023
Skills
File management
Document and file management
Administrative support
Telephone management
Records management
Document management
Languages
Spanish
Native or Bilingual
Timeline
Main Office Secretary
El Auto Body LIC
04.2026 - 06.2026Read More
Office Assistant
3A Auto
01.2026 - 05.2026Read More
Office Manager
Utica Auto Clinic
08.2023 - 05.2025Read More
Server
Homemade Taqueria
03.2022 - 07.2023Read More
La Guardia Community Collage
Associate of Applied Science from Practical Nursing