Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.
Work History
Patient Service Representative
11 Months
Lucile Packard Children's Hospital | 10.2025 - Current
Responsible for completing patient admission and registrations functions.
Identifies patients' insurance coverage or existing financial resources to pay for medical care and services, assists with patient inquiries regarding insurance benefits and payor specific requirements.
Managed admission/registration paperwork and secured documents for billing and compliance requirements.
Patient Service Representative at Piedmont Access to Health Services, Inc. (PATHS)Patient Service Representative at Piedmont Access to Health Services, Inc. (PATHS)