Jazmin Sornia
El Centro,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Associate
European Wax Center
Pensacola, FL
06.2022 - 12.2023
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Generated new sales leads to achieve and exceed monthly sales goals.
Event Assistant
Fraternal Order of Eagles
El Centro, CA
07.2018 - 01.2023
- Managed social media and communications platforms
- Organized stockroom and display cases
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Service Representative
United States Parcel Service
El Centro, CA
07.2021 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided information about company products and services, and capitalized on upsell opportunities.
- Documented and detailed calls and complaints using call center's CRM database.
Education
Diploma -
09.2018 - 06.2021
Skills
Sales trends
Stocking and replenishing
Sales training
Product and service sales
Excellent people skills
Exceptional customer service
Cash Handling
Relationship building
Timeline
Sales Associate - European Wax Center
06.2022 - 12.2023
Service Representative - United States Parcel Service
07.2021 - 01.2022
Central Union High School - Diploma,
09.2018 - 06.2021
Event Assistant - Fraternal Order of Eagles
07.2018 - 01.2023