Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin White

Temple Hills,MD

Summary

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Diligent server with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Maryland Parks and Recreation
10.2024 - Current
  • Analyzed customer feedback to identify areas for service improvement and implement solutions.
  • Trained new staff on company policies and customer service best practices.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Server

Chili's Bar and Grill
10.2023 - 12.2024
  • Provided excellent customer service in high-pressure dining environment.
  • Assisted in coordinating food and beverage orders for timely delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure accurate order preparation.

Crew Team Member

Wendy's
02.2021 - 09.2022
  • Delivered exceptional customer service by accurately taking orders and addressing inquiries.
  • Operated kitchen equipment efficiently, ensuring compliance with health and safety standards.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Assisted in training new crew members on operational procedures and best practices.
  • Enhanced workflow efficiency through effective communication and teamwork during peak hours.

Education

Crossland Highschool
Temple Hills, MD

No Degree -

North Carolina Central University
Durham, NC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention

Timeline

Customer Service Representative

Maryland Parks and Recreation
10.2024 - Current

Server

Chili's Bar and Grill
10.2023 - 12.2024

Crew Team Member

Wendy's
02.2021 - 09.2022

Crossland Highschool

No Degree -

North Carolina Central University

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