Jazmin Zamorano
Round Rock
Summary
Detail-oriented professional skilled in lease management and tenant relations. Proven ability to enhance community engagement and streamline processes, resulting in improved tenant satisfaction and retention.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Quantum Leap Management
Round Rock
04.2022 - 04.2026
- Assisted prospective tenants with property tours and leasing information.
- Managed lease applications and conducted background checks for applicants.
- Coordinated move-in and move-out processes to ensure seamless transitions for residents.
- Responded to tenant inquiries and resolved maintenance requests promptly.
- Maintained accurate records of lease agreements and tenant information.
- Collaborated with the marketing team to promote available units effectively.
- Organized resident events to foster community engagement among tenants.
- Enforced community rules and regulations to ensure a safe living environment.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Contacted and followed up with tenants on renewal notices.
- Delivered exceptional customer service by greeting clients, addressing concerns, showcasing units, and resolving issues promptly.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Tracked leads using I Love Leasing software and followed up with potential tenants to facilitate leasing opportunities.
Leasing Consultant
Lantern Hill
Austin
02.2021 - 11.2021
- Conducted property tours for prospective tenants, showcasing amenities and features.
- Responded to tenant inquiries, addressing concerns and providing timely solutions.
- Collaborated with maintenance teams to ensure timely repairs and service requests.
- Organized resident events to foster community engagement among tenants.
- Maintained accurate records of tenant interactions and lease documentation.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Contacted and followed up with tenants on renewal notices.
- Led engaging property tours for prospective tenants, highlighting key features and amenities.
Education
Some College (No Degree) -
UNAM
Mexico, MESkills
- Lease management
- Tenant relations
- Property marketing
- Property inspections
- Background checks
- Maintenance coordination
- Customer relationship management
- Attention to detail
- Effective communication
- Team collaboration
- Community engagement
Timeline
Assistant Manager
Quantum Leap Management
04.2022 - 04.2026
Leasing Consultant
Lantern Hill
02.2021 - 11.2021
Some College (No Degree) -
UNAM