Motivated individual with exceptional customer service and communication skills. Adept at developing relationships with customers, colleagues, and management.
Work History
Front Office Manager
3 Years 5 Months
Talk N’ Roll | 05.2023 - Current
Managed the front desk operations including answering phones, scheduling appointments, and directing inquiries.
Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Team Leader
5 Months
Rush Bowls | 02.2023 - 07.2023
Mentored and coached team members to ensure successful performance
Demonstrated proficiency in operating various point-of-sale systems to efficiently process payments from customers.
Cashier
1 Year 8 Months
Dicks Sporting Goods | 05.2022 - 01.2024
Committed to delivering excellent customer service while working in a fast-paced environment
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Front Office Manager at Fairfield Inn & Suites / TownePlace Suites by MarriottFront Office Manager at Fairfield Inn & Suites / TownePlace Suites by Marriott