Jazmine Diamond Sims
Austell
Summary
Licensed Independent Social Worker with extensive experience in crisis intervention, behavioral health, medical social work, and outpatient psychotherapy. Proficient in risk assessment, suicide prevention, care coordination, and implementing evidence-based interventions such as Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, and Motivational Interviewing. Demonstrated ability to deliver high-volume telephonic and virtual clinical support while effectively coordinating multidisciplinary care and connecting individuals to essential behavioral health and community resources. Founded a private practice dedicated to addressing anxiety, ADHD, life transitions, grief, and self-esteem issues, maintaining a strong commitment to culturally responsive, trauma-informed, and client-centered care alongside recognized strengths in clinical judgment and compassionate communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Care Navigator
Spring Health
02.2026 - Current
- Provided real-time clinical assessment, crisis intervention, safety planning, and care coordination for members experiencing mental health, substance use, and family/relationship concerns.
- Conducted comprehensive risk assessments and utilized evidence-based interventions, including motivational interviewing, solution-focused therapy, psychoeducation, and active listening to support members in crisis and connect them to appropriate levels of care.
- Coordinated referrals to therapists, coaches, psychiatrists, physicians, and community resources while collaborating with multidisciplinary teams to ensure seamless, member-centered care.
- Maintained timely, accurate clinical documentation and managed follow-up outreach to support continuity of care, reduce barriers to treatment, and improve member engagement.
- Supported organizational excellence by mentoring new team members, participating in case consultations and trainings, and maintaining compliance with HIPAA, ethical standards, and organizational policies.
Clinical Therapist & Owner
The Healing Hub LLC
01.2024 - Current
- Implemented therapeutic interventions through individual and group sessions, focusing on client mental health needs and well-being.
- Conducted thorough evaluations to design tailored treatment plans aligned with established therapeutic goals.
- Developed and implemented strategic improvements to foster client engagement and optimize therapeutic results.
- Developed and facilitated engaging workshops focused on promoting mental health education within community groups.
- Enhanced overall reputation of practice by providing outstanding client care and following established ethical standards set by professional organizations.
- Managed operational processes to ensure optimal customer satisfaction and service efficiency.
Strategic Social Worker
Fresenius Medical Care
Austell, GA
11.2024 - 02.2026
- Conducted comprehensive assessments to identify client needs and develop personalized care plans.
- Organized and led multidisciplinary team meetings aimed at improving service delivery outcomes.
- Engaged in proactive advocacy efforts to enhance clients' access to necessary community resources and services.
- Assessed and navigated complex emotional and social challenges to provide effective crisis intervention support.
- Provided comprehensive information to clients and families as they navigate kidney disease
Care Coordinator Social Worker, SR
WellStar Health System
Marietta, GA
01.2024 - 11.2024
- Collaborate with healthcare professionals and complete psychosocial assessments to address patients' medical, emotional, and social needs to develop personalized discharge plans.
- Advocate for patients' needs and preferences during the discharge planning process, addressing any barriers or concerns that may impact a successful transition from the healthcare facility to the community.
- Stay updated on healthcare regulations, policies, and resources to provide accurate and relevant information to patients and their families.
- Participate in orientation and precepting of new social work hires and continually mentor other social workers in case reviews and discussion of difficult situations.
Care Manager
Humana
Remote
11.2022 - 01.2024
- Coordinate personalized care plans, ensuring timely interventions and measurable health improvements.
- Fostered strong relationships with members, ensuring personalized care plans and enhancing member engagement for improved health outcomes.
- Monitored and assessed member progress through data-driven evaluations, leading to timely interventions and measurable improvements in health.
- Coordinated care services with a focus on member needs, achieving significant reductions in rehospitalization rates through targeted interventions.
- Implemented new health management strategies, resulting in tailored solutions that effectively addressed complex member health issues.
- Cultivated strong relationships with members to create personalized care plans, enhancing engagement and leading to improved health outcomes.
Behavioral Health Social Worker
Spartanburg Regional Medical Center
Spartanburg, SC
08.2022 - 12.2022
- Documented patient information promptly, ensuring accurate and timely records.
- Conducted patient assessments in diverse settings, enhancing care delivery.
- Implemented evidence-based counseling techniques, improving patient outcomes.
- Collaborated with psychiatrists to optimize medication plans, boosting treatment efficacy.
- Developed tailored treatment plans, addressing a wide range of patient conditions.
- Maintained accurate documentation for patient progress and treatment effectiveness, ensuring compliance with regulatory standards.
Clinical Social Worker I (Emergency Department/ House)
Children’s Hospital Los Angeles
Los Angeles, California
08.2022 - 11.2022
- Collaborate with multidisciplinary teams to provide comprehensive treatments and evaluate the effectiveness of professional services.
- Facilitate use of individual, public, and private resources for patients and families.
- Adhere to medical-legal reporting and confidentiality requirements.
- Organize workload and set priorities based on patient care needs.
- Complete timely documentation according to department, hospital, and legal standards.
- Identify barriers to effective service delivery and participate in hospital or community-based committees to improve social work services.
- Adhere to National Association of Social Workers (NASW) Code of Ethics and CHOP Social Work Department standards for continuing education, professional home committees, meetings, and cross-coverage assignments.
Behavioral Health Triage EAP Consultant (Military OneSource)
Elevance (Anthem)
Remote
01.2022 - 08.2022
- Conduct thorough assessments to guide members to suitable EAP resources, ensuring tailored support.
- Effectively connect members with resources, enhancing access to necessary assistance.
- Identify and manage high-risk situations, ensuring member safety and crisis resolution.
- Collaborate with management on complex cases, fostering comprehensive solutions.
- Document cases in electronic systems, maintaining accurate and secure records.
- Provided compassionate support to callers, ensuring a safe space for individuals in crisis and fostering trust in the EAP services.
Social Work Hospital Case Manager (Pediatrics: Labor and Delivery)
Prisma Health
Greenville, SC
04.2020 - 01.2022
- Developed tailored care plans for pediatric patients, enhancing family support and reducing hospital stays.
- Streamlined resource management, leading to efficient care delivery and improved patient outcomes.
- Facilitated communication among healthcare teams, ensuring cohesive care coordination and patient satisfaction.
- Collaborated in multidisciplinary case reviews, refining care strategies and tracking patient progress.
- Documented detailed case notes, ensuring accurate data entry and seamless information flow in Epic system.
- Fostered empathetic relationships with patients and families, enhancing trust and communication during critical care transitions.
Forensic Interviewer-Counselor
The Family Resource Center
Camden, SC
05.2019 - 04.2020
- Executed legal and personal advocacy services for survivors of sexual assault and child abuse.
- Assessed, planned, and implemented therapeutic services through crisis intervention counseling, individual counseling, and group counseling.
- Provided developmentally and culturally appropriate and legally defensible forensic interviews of children and adolescents involved in cases of alleged abuse.
- Engaged with community partners through providing education and participating on community task force meetings.
- Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
Mental Health Therapist
Winthrop University
Rockhill, SC
08.2018 - 05.2019
- Led individual and group therapy sessions, enhancing client outcomes through tailored interventions.
- Collaborated with a multidisciplinary team to optimize client care and streamline service delivery.
- Maintained detailed records in EMR, ensuring accurate and timely documentation of client progress.
- Adapted treatment strategies to meet the needs of diverse populations, fostering inclusive therapy.
- Monitored treatment effectiveness, implementing adjustments for improved client recovery and satisfaction.
- Implemented evidence-based interventions, achieving measurable gains in client engagement and recovery rates within therapy sessions.
Clinical Case Manager
Winthrop University
Rockhill, SC
08.2018 - 05.2019
- Assessed and tailored mental health services, enhancing student well-being and academic success.
- Coordinated and streamlined support services, improving student-staff communication and service delivery.
- Educated students on treatment and self-care, reducing educational barriers and fostering independence.
- Fostered a welcoming environment for students, enhancing engagement and promoting mental wellness initiatives across campus.
- Coordinated with university staff and community organizations to enhance support services, strengthening communication and resource availability.
- Evaluated student feedback to refine mental health programming, leading to measurable improvements in student satisfaction and participation.
School Social Work Intern
Lexington Richland School District 5
Irmo, SC
08.2017 - 05.2018
- Enhancing student well-being through collaborative support with external agencies.
- Guiding teachers with strategic mentoring to foster a nurturing learning environment.
- Implementing crisis intervention plans to boost student resilience and success.
- Empowering students with coping skills to navigate challenging situations effectively.
- Partnered with community agencies to deliver comprehensive support services, significantly benefiting families in need.
- Designed and facilitated workshops for teachers on effective coping strategies, empowering staff to better support student challenges.
Education
Master of Social Work - Empowerment Practice
Winthrop University
Rockhill, SC05-2019
Bachelor of Arts - Social Work
Columbia College
Columbia, SC05-2018
Skills
- Client advocacy
- Comprehensive case management
- Crisis intervention
- Strategic treatment planning
- Psychological support services
- Healthcare system navigation
- Clinical documentation
- Individual and group counseling
Websites
Certification
- Licensed Independent Social Worker- Clinical Practice (LISW-CP): South Carolina
- Licensed Master Social Worker (LMSW): South Carolina and Georgia
Timeline
Clinical Care Navigator
Spring Health
02.2026 - Current
Strategic Social Worker
Fresenius Medical Care
11.2024 - 02.2026
Clinical Therapist & Owner
The Healing Hub LLC
01.2024 - Current
Care Coordinator Social Worker, SR
WellStar Health System
01.2024 - 11.2024
Care Manager
Humana
11.2022 - 01.2024
Behavioral Health Social Worker
Spartanburg Regional Medical Center
08.2022 - 12.2022
Clinical Social Worker I (Emergency Department/ House)
Children’s Hospital Los Angeles
08.2022 - 11.2022
Behavioral Health Triage EAP Consultant (Military OneSource)
Elevance (Anthem)
01.2022 - 08.2022
Social Work Hospital Case Manager (Pediatrics: Labor and Delivery)
Prisma Health
04.2020 - 01.2022
Forensic Interviewer-Counselor
The Family Resource Center
05.2019 - 04.2020
Mental Health Therapist
Winthrop University
08.2018 - 05.2019
Clinical Case Manager
Winthrop University
08.2018 - 05.2019
School Social Work Intern
Lexington Richland School District 5
08.2017 - 05.2018
Master of Social Work - Empowerment Practice
Winthrop University
Bachelor of Arts - Social Work
Columbia College