Jazmine Dumbra
Summary
Proven track record in enhancing operational efficiency at FedEx:Ground, showcasing expertise in package unloading and exceptional problem-solving abilities. Skilled in warehouse safety and team collaboration, significantly contributing to a safer and more productive work environment. Demonstrates a keen ability to learn and adapt, ensuring seamless operations and positive customer experience.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx:Ground
03.2023 - Current
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- unloaded freight and accurately organized items based on specific destination.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Owner of Bakery
Jaz's Sugar & Spice
04.2020 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
Floor Manager
Pet Supplies Plus
03.2021 - 06.2022
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Customer Service Cashier
Kohls Department Store
01.2019 - 12.2020
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Leo Junior/Senior High School
Leo-cedarville, IN06.2022
Skills
- Warehouse Safety
- Package unloading
- Label Reading
- Sorting Packages
- Pallet Jack Operation
- Willing to Learn
- Team Collaboration
Timeline
Package Handler
FedEx:Ground
03.2023 - Current
Floor Manager
Pet Supplies Plus
03.2021 - 06.2022
Owner of Bakery
Jaz's Sugar & Spice
04.2020 - Current
Customer Service Cashier
Kohls Department Store
01.2019 - 12.2020
Leo Junior/Senior High School