Jazmine Felix
Pomona,CA
Summary
Dependable and motivated customer service professional with experience in retail. Recognized for strong communication, attention to detail, and creating positive experiences for customers. Eager to contribute to a team-oriented workplace while continuing to learn and grow.
Overview
2
2
years of professional experience
Work History
Drive up and Go
Albertsons
Chino, Ca
06.2025 - 03.2026
- Deliver excellent customer service and product knowledge while managing picking or handoff tasks.
- Processed and prepared next day orders to ensure timely fulfillment.
- Prepare and process orders for the next day to ensure orders are fulfilled in a timely manner.
- Provided customer service and product knowledge while managing picking and handoff tasks.
- Documented and reported out of stock items to management to enhance operational efficiency.
Online order fulfillment associate
Walmart
Ontario, Ca
08.2024 - 02.2025
- Prepared a high volume of online orders in under five minutes to maintain a 90% dispense rate Executed quality checks on orders to ensure accuracy.
- Quality-checked orders to reduce discrepancies improving order and customer satisfaction
- Printed and distributed prep sheets to multiple departments, enhancing workflow efficiency.
- Quality-checked orders to ensure accuracy, directly contributing to improved customer satisfaction.
- Communicated with customers to clarify orders, ensuring accurate fulfillment.
Cashier
Dollar Tree
Ontario, CA
08.2024 - 12.2024
- Provided friendly, efficient service to enhance customer experience in fast-paced retail environment.
- Delivered friendly, efficient service in a fast-paced retail environment.
- Ensured clean, organized checkout area and proactively restocked supplies to support seamless transactions.
- Collaborated with coworkers to streamline daily operations and enhance overall store performance.
Education
High School Diploma - Independent Study
Garey High School
Pomona, CA05.2024
Skills
- Customer Service
- POS Systems
- Cash handling
- Bilingual: English and Spanish
- Time Management
- Inventory management
- Organization
- Adaptability
- Problem Solving
- Teamwork
- Communication
Timeline
Drive up and Go
Albertsons
06.2025 - 03.2026
Online order fulfillment associate
Walmart
08.2024 - 02.2025
Cashier
Dollar Tree
08.2024 - 12.2024
High School Diploma - Independent Study
Garey High School