Jazmine Garcia
Charter Communications, Spectrum
San Antonio,TX
1
Certification
11
years of professional experience
Well-qualified Training and Sales Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring leadership, coaching, and problem solving abilities developed over a 4 year career to a growth oriented role.
Work History
Sales Representative
2 Years 5 Months- Identified customer needs and recommended products accordingly.
- Provided accurate information regarding product features, pricing and availability.
- Built strong relationships with customers through excellent service delivery.
- Developed creative strategies for upselling and cross-selling products and services.
- Closed sales by building rapport and overcoming objections.
- Followed company guidelines and procedures.
Licensed Life Insurance Agent
3 Years 6 Months- Provided coaching and mentoring to new hire agents.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Followed training guides to insure proper agent development.
- Increased sales of life insurance products through tactical customer outreach.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Customer Representative
3 Years 1 Month- Answer 200-300 calls a day
- Navigate multiple windows
- Collected customer information and analyzed customer needs to recommend potential products or services.
Cashier
2 Years 6 Months- Supervise others and provide on-the-job training
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Greet customers entering establishments
- Receive payment by cash, check, credit cards, or automatic debits.
- Dealt with customer complaints.
Education
High School Diploma
Skills
Public speaking / presentations
Bilingual
Different learning approaches
Microsoft Office ( word
excel
powerpoint
and outlook)
Critical and Analytical thinker
Organized
Communicates clearly
Certification
Licensed Life Agent
Timeline
Sales Representative
Charter Communications, Spectrum
10.2022 - 03.2025Read More
Licensed Life Insurance Agent
Primerica
03.2019 - 09.2022Read More
Customer Representative
Rapp Collins
04.2016 - 05.2019Read More
Cashier
Whataburger
10.2013 - 04.2016Read More
Irene Chavez Exel Academy
High School Diploma
Read More