Jazmine Hernandez
Donna
Summary
Motivated individual with experience in customer service and team leadership. Demonstrates strong communication and conflict resolution skills through previous roles. Ready to leverage these competencies in a part-time position to enhance organizational effectiveness and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dollar Tree
Weslaco, TX
03.2024 - 03.2026
- Assisted in managing daily store operations and ensuring compliance with corporate policies.
- Trained new staff on customer service protocols and store procedures to enhance team efficiency.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Science - Early Childhood Care And Education
The University of Texas Rio Grande Valley
Edinburg, TX12.2027
High School Diploma -
IDEA Alamo
Alamo, TX05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Bilingual (English and Spanish)
Timeline
Assistant Manager
Dollar Tree
03.2024 - 03.2026
Bachelor of Science - Early Childhood Care And Education
The University of Texas Rio Grande Valley
High School Diploma -
IDEA Alamo