Jazmine Martínez

• Provided a friendly service to customers in restaurant.
• Seating guests and managed the seating chart to determine seating and dining flow.
• Responded to guest request and inquiries in a timely, friendly and efficient manner.
• Performed opening and/or closing duties when needed.

• Consistently provides friendly guest service and good hospitality.
• Greets customers and provides great customer service.
• Perform opening duties, clean when needed.
• Maintain high standards of customer service during fast-paced operations.
• Working in high-stress shifts based on restaurant rushes.

• As a Walmart online shopper, I fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up.

• Supervised daily operations and ensured team compliance with company policies.
• Coordinated scheduling and workflow to maintain efficient store operations.
• Trained new team members on procedures and safety protocols.
• Resolved customer inquiries and complaints to enhance service quality.

Ensures customers orders were up to company standards.

• Conducted regular team meetings to discuss updates and address concerns.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

• Trained new associates on product knowledge and store policies.
• Managed inventory levels to maintain stock availability and reduce waste.
• Coordinated with departments to streamline restocking procedures and schedules.
• Monitored team performance, providing guidance and support as needed.
• Implemented safety protocols to ensure a safe work environment for staff.
• Resolved customer complaints in a timely manner while maintaining a professional demeanor.
• Collaborated with other departments to ensure smooth flow of operations across the store.
• Monitored employee attendance, timekeeping records, and payroll information.