Jazmine Maxie
Sandy Springs,GA
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Waitress/Server
Compass Group USA
Sandy Springs, GA
06.2025 - Current
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to streamline food preparation and improve service speed.
- Trained new team members on restaurant protocols and customer interaction techniques.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Call Center Representative
Aucera
Athens, GA
10.2024 - 03.2025
- Managed high-stress situations, maintaining professionalism while resolving disputes and ensuring positive customer experiences.
- Enhanced customer satisfaction by addressing concerns thoroughly and providing accurate information.
- Handled escalated calls, resolving complex issues and consistently ensuring client satisfaction.
Deli Clerk
Publix Grocery Store
Winder, GA
04.2023 - 08.2024
- Greeted customers at counter, fulfilling requests and answering questions to enhance service experience.
- Cleaned and sanitized dishes and utensils, ensuring adequate supplies for busy periods to support customer demand.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Served, cleaned, and stocked to high standards, contributing to overall customer satisfaction and efficient operations.
Customer Service Center
Lowes Home Improvement
Athens, GA
10.2022 - 03.2023
- Answered customer telephone calls promptly, minimizing on-hold wait times.
- Addressed customer needs and resolved concerns effectively.
- Enhanced customer satisfaction through proactive service strategies.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided information regarding charge accounts and loyalty programs.
Education
Diploma - Finance
Apalachee High School
Winder, GA05-2022
Skills
- Menu Presentation
- Complaint resolution
- Refunds and Exchanges
- Table Service Communication
- Food Safety Practices
- Problem-solving
- Effective communicator
- Customer Relationship Management
- Project Management
- Safety Regulations
- Point of Sale Management
- Team collaboration
- Multitasking abilities
- Client support
Timeline
Waitress/Server
Compass Group USA
06.2025 - Current
Call Center Representative
Aucera
10.2024 - 03.2025
Deli Clerk
Publix Grocery Store
04.2023 - 08.2024
Customer Service Center
Lowes Home Improvement
10.2022 - 03.2023
Diploma - Finance
Apalachee High School