Alyssa Padilla
La Habra,CA
Summary
Ambitious student pursuing associates degree eager to contribute developed knowledge in Medical Billing and Coding role. Skilled in medical terminology, ICD-10-CM, HCPS and CPT codes. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
La Mirada, CA
04.2023 - 06.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Restaurant Waitress
El Tepeyac Cafe
La Mirada, CA
07.2021 - 12.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
Education
Medical Billing And Coding
Downey Adult School
Downey, CA05.2020
Skills
- Medical billing
- Data entry
- Charting expertise
- Understands medical procedures
- Patient scheduling
- MS Office
Certification
- MEDICAL BILLER & CODER, DOWNEY ADUL SCHOOL - 2020
- ICD-10 CODING/ CPT CODING
- MICROSOFT WORD 2013-BASICS
- MEDISOFT
- INSURANCE FOR THE MEDICAL OFFICE
- MEDICAL TERMINOLOGY AND ANATOMY
Timeline
Cashier
Home Depot
04.2023 - 06.2024
Restaurant Waitress
El Tepeyac Cafe
07.2021 - 12.2022
Medical Billing And Coding
Downey Adult School