Jazmine Ricketts
New Rochelle
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Shift Supervisor Trainee
Cherry Lawn Farm Market
New Rochelle, NY
10.2020 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Gathered, organized and input information into digital database.
Shift Supervisor
Starbucks
Mamaroneck, NY
06.2019 - 09.2020
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
No Degree - Biology
SUNY Buffalo State
Buffalo, NYSkills
- Record keeping
- Equipment maintenance
- Customer service
- Store cleanliness
- Task prioritization
- Supply ordering
- Continuous Improvement
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Shift Supervisor Trainee
Cherry Lawn Farm Market
10.2020 - Current
Shift Supervisor
Starbucks
06.2019 - 09.2020
No Degree - Biology
SUNY Buffalo State