Nethmini Wijesinghe
Tulsa,OK
Summary
Shift supervisor with experience leading crew assignments, managing daily operations, and keeping service running smoothly in fast-paced restaurant settings. Strong in team leadership, inventory control, and customer service.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Shift Supervisor
Braums
Broken Arrow, Oklahoma
08.2024 - Current
- Managed drive-thru flow and guest service at Braum's
- Supervised Braum's shift operations and guided crew assignments
- Trained associates on Braum's service standards and food handling
- Oversaw food preparation and freshness standards
- Resolved customer concerns and supported team communication
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Executed opening procedures to prepare the store for daily operations. to facilitate business operations.
Education
High School Diploma -
Broken Arrow HIghschool
Broken Arrow OK05-2022
Some College (No Degree) - Management Information Systems
Oklahoma State University
Stillwater, OK10-2026
Skills
- Shift leadership
- Team leadership
- Employee training
- Staff development
- Team supervision
- Project management
- Schedule coordination
- POS system operation
- Cash handling
- Record keeping
- Stock management
- Stock management and record keeping
- Budget oversight
- Strategic planning
- Safety awareness
Languages
English
Full Professional
Sinhala
Native/ Bilingual
Timeline
Shift Supervisor
Braums
08.2024 - Current
High School Diploma -
Broken Arrow HIghschool
Some College (No Degree) - Management Information Systems
Oklahoma State University