Dedicated and focused worker with a strong commitment to meeting the needs of others. Excels in efficiently completing multiple tasks and actively listening to the demands and needs of individuals. Committed to delivering high-quality results while maintaining an organized and outgoing approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
CB Electric
Plattsburgh, NY
08.2024 - Current
Ensured secure handling of personnel files while preserving privacy.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated management of time cards, sick time allowances, and PTO requests.
Coordinated employee and customer schedules to optimize operational efficiency.
Coordinated receipt of work numbers through utility companies, obtaining permits if needed, and scheduling subcontractors if needed.
Implemented HR policies, profit and loss data, and filing systems
Conducted interviews for prospective employees
Managed various marketing strategies such as Google Business, website development, social media campaigns and event coordination.
Admissions Coordinator
Plattsburgh Rehabilitation and Nursing Center
Plattsburgh, NY
05.2022 - 12.2024
Partnered with health agencies and doctors' offices to optimize placement in rehabilitation program or long term care placement.
Ensured compatibility of referrals and diagnosis codes with facility capabilities.
Manage communications with insurers regarding billing.
Review and upload all patient information and diagnosis codes into our systems.
Promoted facility within local counties through engagement with businesses, healthcare facilities, housing projects, and community events.
Facilitated communication with patients and families to meet individual requirements.
Finance Coordinator
Plattsburgh Rehabilitation and Nursing Center
Plattsburgh, NY
08.2023 - 08.2024
Coordinated patient insurance handling and obtained necessary authorizations.
Facilitated navigation of Medicaid applications for patients and their families when necessary.
Coordinated efforts with respective counties to provide consistent Medicaid aid.
Managed payment transactions and financial account responsibilities for residents if required.
Used utilization review with the team to set plans for each individual in the facility.
Administrative Assistant
Franklin County Home Health Agency
Saint Albans, VT
11.2020 - 05.2022
Coordinated daily scheduling of patients and nurses to address operational needs.
Oversee scheduling of time off, holiday coverages, and on-call duties.
Processed oasis submissions for billing and coding.
Collaborated with patients, nursing staff and healthcare facilities to coordinate care.
Efficiently managed data updates in spreadsheets, fielded telephone calls and organized files.
Optical Assistant
Eye Care for the Adirondacks
Plattsburgh, NY
06.2019 - 11.2020
Sort and manage all incoming and outgoing orders
Provided expert recommendations for eyewear tailored to client requirements.
Maintained effective communication between laboratories and insurance organizations to ensure process efficiency.
Diagnosed and rectified defects in glasses.
Direct Support Specialist
Clinton County ARC
Plattsburgh, NY
01.2019 - 06.2019
Direct care with individuals within the agency who have intellectual and or physical disabilities
Helping the individuals to keep their home spotless while providing them with excellent care to meet their needs
Direct Support Professional
United Helpers Mosaic
Lisbon, NY
09.2017 - 05.2019
Assists residents in their daily care, active daily living skills, completes daily documentation, and maintains their safety and a clean-living environment