Jazmine Valdez
Laredo,TX
Summary
Resourceful Bilingual Customer Service Representative known for high productivity and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in empathy, adaptability, and conflict resolution, ensuring positive customer interactions and resolutions in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Costumer Service
M.E Benavides Softball Complex Concession Stand
Laredo, TX
08.2021 - 12.2023
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
- Developed strategies to improve customer service processes.
- Resolved customer service issues as needed.
- Trained new customer service representatives on product knowledge and customer service techniques.
- Provided friendly and courteous customer service.
Education
High School Diploma -
Nixon High School
Laredo, TX05-2024
Skills
- Customer service standards
- Customer service best practices
- Providing customer service
- Customer service and support
Timeline
Costumer Service
M.E Benavides Softball Complex Concession Stand
08.2021 - 12.2023
High School Diploma -
Nixon High School