Jazmine Viau
Staten Island,NY
Summary
Detail-oriented leader with a proven track record in training staff and optimizing operations. Expertise in time management and customer service drives efficiency and improves team performance in dynamic environments.
Resourceful and adaptable professional with experience in household management and team leadership. Proven ability to cultivate teamwork, enhance customer service, and implement solutions that improve operational efficiency.
Overview
12
12
years of professional experience
Work History
Homemaker
Myself
Staten Island, NY
01.2022 - Current
- Managed household budgeting and grocery shopping to optimize expenses.
- Developed and maintained efficient cleaning schedules to ensure a tidy environment.
- Streamlined household inventory management to maintain essential supplies efficiently.
- Oversaw educational support for children, fostering learning through structured activities.
Supervisor
Coast Guard Exchange
Staten Island, NY
01.2021 - 02.2022
- Trained and mentored new staff on operational procedures and customer service excellence.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Coordinated staff schedules to enhance workflow efficiency during peak operational periods.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Emergency Medical Technician
South Tongass Fire Department
Ketchikan, AK
10.2018 - 12.2020
- Administered emergency medical care and life support in high-pressure situations.
- Collaborated with fire department personnel to ensure safe patient transport procedures.
- Conducted thorough patient assessments to determine appropriate treatment plans.
- Trained new EMT staff on protocols, equipment use, and safety standards.
Store Associate
Kawantii Adventures
Ketchikan, AK
07.2014 - 08.2018
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
High School Diploma -
Revilla HighSchool
Ketchikan, AK11-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Verbal communication
- Problem resolution
Timeline
Homemaker
Myself
01.2022 - Current
Supervisor
Coast Guard Exchange
01.2021 - 02.2022
Emergency Medical Technician
South Tongass Fire Department
10.2018 - 12.2020
Store Associate
Kawantii Adventures
07.2014 - 08.2018
High School Diploma -
Revilla HighSchool