Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmine Wilkerson

Conroe,TX

Summary

Driven Manager with proven background in managing floor operations effectively. Expertise in optimizing inventory management and enhancing customer satisfaction through strategic planning. Demonstrated leadership in training staff and coordinating team efforts for seamless operations.

Overview

8
8
years of professional experience

Work History

Floor Manager

Gringos Tex Mex
07.2021 - Current

• Achieved high levels of guest satisfaction through efficient management of restaurant operations.

• Foster workplace culture that enhances employee satisfaction.

• Execute inventory checks and order placements to sustain product availability.

• Manage daily store operations for smooth functioning and achieving sales goals.

• Train and maintain staff expectations to ensure accountability.

• Build relationships through service and hospitality to ensure guest satisfaction.

Team Lead

Olive Garden
10.2019 - 08.2020

• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Worked different stations to provide optimal coverage and meet production goals.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Department Manager

Petco
03.2017 - 08.2020

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Store Manager

Petco
03.2017 - 08.2020

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.

• Assisted with hiring, training and mentoring new staff members.

Delivered specialized support to meet customer needs through comprehensive departmental knowledge.

Education

High School Diploma -

Atascocita High School
Atascocita, TX
2016

Skills

  • Employee management
  • Customer relations
  • Policy enforcement
  • Store maintenance
  • Scheduling and planning
  • Patron satisfaction

Timeline

Floor Manager

Gringos Tex Mex
07.2021 - Current

Team Lead

Olive Garden
10.2019 - 08.2020

Department Manager

Petco
03.2017 - 08.2020

Store Manager

Petco
03.2017 - 08.2020

High School Diploma -

Atascocita High School