Jazminn Tyler
Elkins Park,PA
Summary
Detail-oriented Patient Access Representative with proven experience supporting high-volume Emergency Department operations. Proficient in Epic Systems, patient registration, and insurance verification, with a strong focus on accuracy, compliance, and patient satisfaction. Recognized for maintaining efficiency under pressure while delivering compassionate, professional service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Representative- Per Diem
Abington Lansdale Hospital
Lansdale, Pennsylvania
09.2025 - Current
- Delivered a welcoming, patient-centered experience by greeting patients and families in a fast-paced Emergency Department environment.
- Registered patients using Epic Systems, ensuring accurate, efficient, and HIPAA-compliant data entry in high-volume situations.
- Collected and verified demographic and insurance information under time-sensitive conditions to support timely patient care.
- Guided patients and families through intake processes, assisting with forms and documentation to streamline triage and reduce wait times.
- Maintained and updated patient records in real time to ensure accuracy, compliance, and continuity of care.
- Verified insurance eligibility, explained coverage details, and collected copayments according to organizational policies.
Intake Coordinator
Delta Family Services LLC
Glenside, PA
01.2023 - Current
- Supervised independent living intakes for youth aged 17-21, facilitating seamless admissions experience.
- Conducted intake interviews and orientations, explaining policies and procedures.
- Collaborated with Program Director to maintain accurate intake data through daily spreadsheets and updates.
- Maintained accurate records, including referrals, charts, and vital documentation.
- Developed and implemented forms and procedures, enhancing operational efficiency.
Patient Care Specialist
Boice Willis Clinic
Rocky Mount, NC
10.2021 - 11.2022
- Verified insurance, collected consent forms, and updated demographic data using EPIC.
- Collected payments, processed reimbursements, and reconciled patient accounts accurately.
- Welcomed patients and facilitated support services to enhance check-in/out experience.
- Scheduled appointments and communicated delays to patients proactively.
Patient Access Representative III
Vidant Edgecombe Hospital
Tarboro, NC
10.2019 - 05.2021
- Promoted from Patient Access Representative I in the Emergency Department to Patient Access Representative III in Outpatient Therapy.
- Pre-registered patients and conducted insurance verification to ensure financial clearance.
- Scheduled physical, occupational, and speech therapy appointments for multiple providers, ensuring efficient use of resources.
- Managed therapist templates and coordinated schedules, enhancing operational flow and reducing appointment wait times.
- Acted as a liaison between patients, therapists, and administrative teams, fostering effective communication and delivering high customer service.
- Registered patients in the Emergency Department, collecting demographic and insurance information.
- Ensured compliance with hospital policies and privacy standards.
- Assisted with medical billing, coding, and general clerical duties, including filing and scanning.
Unit Secretary
Vidant Medical Hospital
Greenville, NC
03.2019 - 10.2019
- Maintained and organized patient charts, ensuring accuracy and HIPAA compliance.
- Greeted patients and visitors, triaged calls, and facilitated effective communication between providers and patients.
- Assisted with administrative tasks by preparing necessary supplies and promptly relaying updates from providers.
PRN Administrative Assistant
Monarch Behavioral Health
Rocky Mount, NC
09.2018 - 09.2019
- Facilitated telehealth visits and processed records requests to support mental health professionals.
- Coordinated schedules and appointments for behavioral health professionals.
- Managed daily office operations and maintained organized filing systems.
- Managed client intake to ensure accuracy of demographic and insurance information.
- Assisted in preparing client documentation and intake forms.
PRN Medical Assistant
FastMed Urgent Care
Rocky Mount, NC
06.2018 - 02.2019
- Assisted with patient triage, exams, and minor procedures, including phlebotomy and EKGs, enhancing patient care and workflow.
- Assisted physicians with patient examinations and medical procedures.
- Prepared and administered medications as directed by healthcare providers.
- Scheduled imaging and lab studies while coordinating specialist appointments to ensure timely patient diagnostics.
- Managed patient records using electronic health record systems.
Office Coordinator- Neurology Department
Children's Hospital of Philadelphia
Philadelphia, PA
04.2016 - 03.2017
- Coordinated scheduling for medical staff and patient appointments.
- Scheduled EEGs and coordinated appointments to ensure seamless patient flow.
- Verified insurance and updated patient records while delivering exceptional customer service.
- Managed office supplies and inventory for seamless operations.
- Assisted in onboarding new employees with training materials.
Education
Medical Assistant Diploma -
Kaplan Career Institute
Philadelphia, PA11-2015
High School Diploma -
University City High
Philadelphia, PA06-2013
Skills
- Patient access operations
- EHR patient registration
- Patient intake coordination
- Insurance verification
- HIPAA compliance
- Copay collection
- Patient scheduling
- Front desk management
- Data accuracy
- Fast-paced multitasking
- Medical Terminology
- Conflict resolution
- Customer service excellence
Certification
- Medical Assistant Diploma
Timeline
Patient Access Representative- Per Diem
Abington Lansdale Hospital
09.2025 - Current
Intake Coordinator
Delta Family Services LLC
01.2023 - Current
Patient Care Specialist
Boice Willis Clinic
10.2021 - 11.2022
Patient Access Representative III
Vidant Edgecombe Hospital
10.2019 - 05.2021
Unit Secretary
Vidant Medical Hospital
03.2019 - 10.2019
PRN Administrative Assistant
Monarch Behavioral Health
09.2018 - 09.2019
PRN Medical Assistant
FastMed Urgent Care
06.2018 - 02.2019
Office Coordinator- Neurology Department
Children's Hospital of Philadelphia
04.2016 - 03.2017
Medical Assistant Diploma -
Kaplan Career Institute
High School Diploma -
University City High