Driven Assistant Manager with a proven track record at MassageLuXe, enhancing customer satisfaction and streamlining operations. Excelled in staff management and development, boosting team motivation and performance. Skilled in money handling and fostering strong customer relations, achieving significant reductions in cash discrepancies.
Hi, I’m
Jazmyn Brooks
Lehigh Acres,FL
Summary
Overview
4
years of professional experience
Work History
MassageLuXe
Assistant Manager
06.2022 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Texas Roadhouse
Host
03.2021 - 07.2022
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dunkin Donuts & Baskin Robbins
Bartista
11.2020 - 03.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Fsw 8099 College Pkwy
Associate of Arts from General Studies
05.2025
University Overview
Riverdale High SchoolFort Myers, FL
High School Diploma
05.2022
University Overview
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Management
- Employee Scheduling
Timeline
Assistant Manager
MassageLuXe
06.2022 - Current
Host
Texas Roadhouse
03.2021 - 07.2022
Bartista
Dunkin Donuts & Baskin Robbins
11.2020 - 03.2021
Fsw
Associate of Arts from General Studies
Riverdale High School
High School Diploma