Skilled Program Director adept at managing all facets of program operations, including clinical care and procedure compliance . Well-versed in multitasking to achieve challenging goals. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Adult Mental Health First Aid Instructor
Mental Health First Aid
, MO
03.2023 - Current
Teach Mental Health First Aid course with fidelity to the core program model.
Assess students' knowledge and skills through assignments and exams.
Relay feedback on effectiveness in enabling students reach course and program goals.
Program Director
Peter And Paul Community Services
St Louis, MO
06.2019 - Current
Oversee the daily operation, ensuring the facility is maintained in a manner that is safe, professional, and in accordance with all applicable regulatory standards.
Supervise the selection and clinical care for all program clients.
Supervise and provide clinical supervision to all clinical and ancillary staff.
Manage program operations and provide strategic leadership for all workers.
Develop and enforce policies and procedures in compliance with applicable regulatory standards and evidence-based best practices.
Ensure compliance with credentialing, development/continuing education requirements.
Ensure all outcomes are tracked according to best practice of standards and funding sources' requirements.
Licensed Professional Counselor
Dynamic Counseling & Consultation Services LLC
St. Louis, MO
01.2020 - 01.2021
Provided in-depth counseling for clients with depression, anxiety or low self-esteem issues and created plans for coping.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Provided cognitive-based therapy to assist with challenge and crisis resolution.
Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
Program Coordinator
Amanda Luckett Murphy Hopewell Center
Saint Louis, MO
07.2017 - 06.2019
Supervised a team of 5 professionals.
Reviewed program needs and recruit qualified staff.
Provided on-call care at all times of day and night.
Evaluated program performance against expectations.
Provided thorough supervision for day-to-day operations of residential facility in accordance with set policies and guidelines.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Executed appropriate risk-assessment and mitigation strategies.
Professional Counseling Intern
Amanda Luckett Murphy Hopewell Center
Saint Louis, MO
07.2014 - 12.2018
Conducted individual counseling sessions to address physical, mental, social and emotional problems.
Facilitated a weekly discussion group about relationship issues for teenage girls.
Acted as a role model for clients by exhibiting positive behaviors.
Completed documentation for all clients attending group sessions.
Gender Responsive Services Girls Group Counselor
Saint Louis County Juvenile Office
Saint Louis, MO
06.2017 - 06.2018
Facilitated group using Girls Circle curriculum developed by the One Circle Foundation.
Partnered with Deputy Juvenile Officers to assess and engage juveniles and parents.
Conducted home visits to complete assessments to determine appropriateness for group participation.
Planned and facilitated skill building and learning activities, educational outings, and gatherings to mark the conclusion of groups and acknowledge participants.
Assistant Program Manager
Amanda Luckett Murphy Hopewell Center
Saint Louis, MO
08.2016 - 07.2017
Assisted with coordination of residential screening, selections, and admissions of the program.
Assisted with coordination of various aspects of the facility and program operations.
coordinated utilization of internal and external resources
offered and facilitated social, recreational, and educational groups to residents.
completed all required residential documentation and monitor communication of direct care to assure compliance with documentation requirements.
Clinical Case Manager
Amanda Luckett Murphy Hopewell Center
Saint Louis, MO
05.2015 - 08.2016
Obtained pertinent information for the purpose of formulating a diagnosis of psycho-social problems.
Assessed the client's status including personal strengths, progress, problems, and needs.
Communicated with relatives of patients about diagnoses and treatment programs.
Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
Community Support Specialist
Amanda Luckett Murphy Hopewell Center
Saint Louis, MO
09.2013 - 05.2015
Maintained a caseload of 30 clients working under strict deadlines.
Provided mental health support to homeless clients, and connected them with community resources.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports and progress notes.
Collaborated closely with treatment team to appropriately coordinate client care services.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Created and reviewed master treatment and discharge plans for each client.
Education
Master of Arts - Professional Counseling
Lindenwood University
2015
Bachelor of Science - Human Development and Family Studies
University Of Missouri -Columbia
2011
Skills
Problem resolution
Crisis prevention intervention
Experience in working with diverse populations
Staff development
Program management
Strategic Planning
Compliance Management
Extensive DSM-V knowledge
Policy and Procedure Improvements and Development
Performance Quality Assurance
Financial Oversight
Program Operations
Timeline
Adult Mental Health First Aid Instructor
Mental Health First Aid
03.2023 - Current
Licensed Professional Counselor
Dynamic Counseling & Consultation Services LLC
01.2020 - 01.2021
Program Director
Peter And Paul Community Services
06.2019 - Current
Program Coordinator
Amanda Luckett Murphy Hopewell Center
07.2017 - 06.2019
Gender Responsive Services Girls Group Counselor
Saint Louis County Juvenile Office
06.2017 - 06.2018
Assistant Program Manager
Amanda Luckett Murphy Hopewell Center
08.2016 - 07.2017
Clinical Case Manager
Amanda Luckett Murphy Hopewell Center
05.2015 - 08.2016
Professional Counseling Intern
Amanda Luckett Murphy Hopewell Center
07.2014 - 12.2018
Community Support Specialist
Amanda Luckett Murphy Hopewell Center
09.2013 - 05.2015
Master of Arts - Professional Counseling
Lindenwood University
Bachelor of Science - Human Development and Family Studies
University Of Missouri -Columbia
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