Jazmyn Macias
San Antonio,TX
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.
Overview
4
4
years of professional experience
Work History
Sales Associate
Conns Home Plus
San Antonio, TX
05.2022 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Team Member
Nations Cabinetry
San Antonio, TX
06.2020 - 05.2022
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Maintained accurate records of product counts and materials used during assemblies.
- Collaborated with other departments to ensure smooth production process flow.
- Provided training and guidance to new employees on proper assembly techniques.
Education
High School Diploma -
Lanier High School
San Antonio, TX06-2020
Skills
- Conflict Resolution
- POS System Operation
- Sales Goals Attainment
- Reliable and punctual
- Customer communications
- Upselling
- Listening Skills
- Fraud Detection
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Conns Home Plus
05.2022 - Current
Team Member
Nations Cabinetry
06.2020 - 05.2022
High School Diploma -
Lanier High School
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