Jazmyn Pinder
Ocoee
Summary
As a Pharmacy Technician at Walgreens since March 2023, I've excelled in providing top-tier patient care and earned my APHA Immunization Certification. My dedication to teamwork and precision has been recognized with a 3-year company award for my commitment since 2021. Previously, as a Customer Service Associate, my strong work ethic opened doors to train as a Pharmacy Technician, showcasing my drive to grow and serve. I bring skills in customer service, attention to detail, and problem-solving to every role. Additionally, I’ve continued to enhance my expertise of patient care by earning my CNA license.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
Ocoee
03.2023 - Current
- Fill, count, type, and scan prescriptions, ensuring accuracy and compliance with pharmacy standards
- Calculate days' supply for medications and process prescription insurance billing, including resolving TPRs/rejections and ensuring proper reimbursement
- Manage and organize medication orders, including Central Fill prescriptions from the central pharmacy, and remove expired medications
- Coordinate with doctors for prior authorizations and resolve medication-related issues by faxing requests for approval or clarification
- Provide customer service by verifying and updating patient information, checking out prescriptions, and addressing customer inquiries efficiently
- Process prescription deliveries, delete prescriptions as necessary, and ensure timely closure of orders at the request of patients or doctors
- Work quickly and efficiently to support pharmacy operations in a fast-paced environment, maintaining high standards of service
Customer Service Associate
Walgreens
Ocoee
11.2021 - 03.2023
- Assisted customers with purchases, processed returns, and managed cash register transactions efficiently
- Handled FedEx package check-ins and check-outs with accuracy and professionalism
- Provided exceptional service in the photo department by creating custom canvases, poster boards, and taking and processing passport photos
- Conducted cash reload transactions and ensured compliance with company policies
- Unloaded inventory shipments, organized stockrooms, and restocked shelves to maintain product availability
- Delivered a positive shopping experience by addressing customer inquiries and ensuring store presentation standards
Education
Certified Nursing Assistant License
Gabriel Health Institute
02-2025
Immunization Certification -
American Pharmacists Association (APHA)
10.2024
General Educational Development Certificate -
Orange Technical College
01.2023
Skills
- Adaptability
- Critical thinking and problem solving
- Computer Skills
- Fast Learner
- Ability to Work Under Pressure
- Ability to Multitask
- Proficient Time Management
- Customer Service
- Ability to Work in a Team
- Medication Preparation
- Inventory Management
- Data Entry/ Record Keeping
- Patient care
Personal Information
Title: Pharmacy Technician/ Certified Nursing Assistant
Timeline
Pharmacy Technician
Walgreens
03.2023 - Current
Customer Service Associate
Walgreens
11.2021 - 03.2023
Certified Nursing Assistant License
Gabriel Health Institute
Immunization Certification -
American Pharmacists Association (APHA)
General Educational Development Certificate -
Orange Technical College