Summary
Overview
Work History
Education
Skills
Timeline
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Jazmyn Wood

Sioux City,IA

Summary

Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction.

Overview

4
4
years of professional experience

Work History

Collections Agent

Premier Bankcard
11.2022 - Current
  • Processed payments and applied them to customer balances.
  • Achieved performance goals on consistent basis.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Top earner company-wide for July 2023

Electronics Associate

Walmart
10.2022 - 11.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Guest Service Leader

Kwik Star
10.2021 - 10.2022
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Observed employee performance for compliance with policies and standard operating procedures.
  • Traveled to various store locations to prepare and execute regular inventory counts and supply audits to monitor shrinkage.

Sales Associate

Aldi
02.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

Kwik Star
09.2019 - 02.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Education

Pocahontas Area Middle/ High School
Pocahontas, IA
05.2018

Skills

  • Debt management
  • Time management
  • New hire training
  • Bookkeeping
  • Inventory specialist
  • Policy and procedure adherence

Timeline

Collections Agent

Premier Bankcard
11.2022 - Current

Electronics Associate

Walmart
10.2022 - 11.2022

Guest Service Leader

Kwik Star
10.2021 - 10.2022

Sales Associate

Aldi
02.2021 - 09.2021

Sales Associate

Kwik Star
09.2019 - 02.2021

Pocahontas Area Middle/ High School

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Jazmyn Wood