Jazmyne Jenness
Spokane
Summary
Developed key skills in leadership, team coordination, and customer satisfaction in fast-paced environment. Skilled in resolving conflicts and implementing strategies to improve customer experiences. Seeking to transition into new field, leveraging these abilities to drive success and innovation.
I aim to further develop my skills in providing emotional support, managing hospital environments, and fostering a sense of normalcy for children in healthcare settings while working towards completing my degree in Child Life
Overview
3
3
years of professional experience
Work History
Customer Experience Team Member
Victoria's Secret & PINK
05.2022 - Current
- Coordinated training sessions for new hires, ensuring they were equipped with the necessary skills to provide excellent customer service from day one.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Created detailed reports on team performance metrics, identifying areas for improvement and implementing action plans to address them.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School Diploma -
Mead High School
Spokane06-2021
Associate of Arts -
Spokane Community College
Spokane, WA06-2021
Bachelors - Child Life And Health
Eastern Washington University
Cheney, WA06-2025
Skills
- Team management
- Coaching and mentoring
- Feedback delivery
- Client advocacy
- Dependable and responsible
- Decision-making
- Attention to detail
- Problem-solving
Timeline
Customer Experience Team Member
Victoria's Secret & PINK
05.2022 - Current
High School Diploma -
Mead High School
Associate of Arts -
Spokane Community College
Bachelors - Child Life And Health
Eastern Washington University
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