Jazon Alejandro Esquivel
AutoZone
Houston,TX
7
years of professional experience
Adaptable professional with 3+ years of experience and a proven knowledge of customer satisfaction, conflict resolution, and customer service. Aiming to leverage my skills to successfully fill the open role at your company.
Experienced with managing auto parts inventory and team supervision. Utilizes organizational and problem-solving skills to enhance operational efficiency. Strong understanding of customer service and vendor relations.
Results-driven automotive professional with strong experience in managing inventory, optimizing supply chain processes, and enhancing customer satisfaction. Known for fostering collaborative team environment, adapting to changing needs, and delivering reliable solutions. Expertise includes vendor negotiations, inventory control, and staff training. Recognized for proactive approach and commitment to achieving measurable results.
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Work History
Auto Parts Manager
8 Months- Managed parts inventory accuracy, ensuring proper stock levels and timely replenishment across sales floor and backroom.
- Directed customer service for auto parts selection, fitment verification, and solution-based product recommendations.
- Trained team members on order processing, POS procedures, and core return handling for consistent daily operations.
- Coordinated merchandise zoning, planogram execution, and promotional displays to support sales performance.
- Resolved customer concerns involving warranties, returns, and special orders with efficient, accurate follow-through.
- Monitored inventory discrepancies, cycle counts, and receiving activities to reduce stock errors and shrinkage.
- Supervised daily workflow, prioritizing tasks to maintain store readiness and service coverage during peak demand.
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Established safety protocols within the department, reducing workplace accidents and injuries significantly.
Key Holder
1 Year 6 Months- Managed daily operations and ensured store compliance with company policies.
- Trained new sales associates on product knowledge and customer service techniques.
- Oversaw inventory management and conducted regular stock audits for accuracy.
- Assisted customers in selecting appropriate auto parts based on their needs.
- Developed promotional displays to enhance product visibility and drive sales.
- Collaborated with team members to maintain a clean and organized sales floor.
- Tracked customer orders to ensure timely delivery of goods and services.
- Provided technical support to customers when needed.
- Implemented safety procedures in accordance with company policies.
- Trained new employees on store procedures and customer service standards.
- Coordinated inventory management and stock replenishment processes daily.
- Oversaw cash handling procedures and maintained accurate financial records.
- Developed visual merchandising displays to enhance product visibility in-store.
SALES ASSOCIATED
3 Years 1 Month- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Arrange and direct delivery and installation of products and equipment.
- Obtain credit information about prospective customers.
- Maintained store presentation by organizing merchandise displays effectively.
- Collaborated with team members to ensure a positive shopping experience.
- Managed inventory levels by restocking products as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
11B Infantryman
4 Months- Enforced standards for safety, maintenance, and operational readiness across assigned team activities.
- Enhanced situational awareness by conducting thorough terrain analysis prior to engaging enemy forces.
- Ensured compliance with all relevant regulations while handling sensitive information pertaining to military operations.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
- Increased team efficiency by developing and implementing tactical plans in various training exercises.
- Reduced equipment failures through diligent preventative maintenance checks, ensuring reliable performance during crucial missions.
- Maintained secure communication systems to relay information to and from command teams.
- Executed dismounted operations using terrain, cover, and communications procedures.
- Maintained accountability for individual weapons, ammunition, and combat equipment.
Restaurant Waiter
2 Months- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Clean tables or counters after patrons have finished dining.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Provide guests with information about local areas, including giving directions.
- Describe and recommend wines to customers.
- Provided excellent customer service in a fast-paced restaurant environment.
- Took orders accurately and communicated special requests to the kitchen staff.
- Served food and beverages promptly while ensuring table cleanliness and organization.
Education
High School Diploma
Skills
Problem solving
Fast keyboard typer
Communication skills
Work ethic
Eagerness to learn
Inventory management
Sales forecasting
Product knowledge
Retail operations
Team leadership
Time management
Conflict resolution
Customer service
Parts ordering
Team collaboration
Cash handling
Stock replenishment
Training and development
Attention to detail
Stock control
Ordering parts
Customer relations
POS systems operations
Purchasing strategies
Goal setting
Timeline
Auto Parts Manager
AutoZone
03.2026 - CurrentRead More
Key Holder
Oreillys Auto Parts
07.2024 - 01.2026Read More
SALES ASSOCIATED
Conn's home plus
06.2021 - 07.2024Read More
11B Infantryman
US Army Active
10.2020 - 02.2021Read More
Restaurant Waiter
Taqueria Tepatitlan
12.2019 - 02.2020Read More
NORTH SHORE HIGH SCHOOL
High School Diploma
Read More