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Dedicated caregiver with expertise in personal care assistance and client relationship management. Proven ability to provide empathetic support while ensuring safety in all interactions. Experienced in wheelchair operation and known for effective communication and team coordination, enhancing client experiences and ensuring timely service delivery.

Customer-oriented professional with experience assisting customers in wheelchairs by transporting to designated locations. Ace at maintaining professional passenger relations and team communication. Safety-minded when navigating busy areas to avoid other individuals and objects.
Compassionate professional with significant experience assisting individuals with mobility issues as Wheelchair Agent. Possess strong knowledge of airport operations and customer service protocols, ensuring safety and comfort for passengers. Noted for exceptional interpersonal skills, problem-solving abilities, and commitment to enhancing overall passenger experience. Previous work has consistently led to high levels of passenger satisfaction and positive feedback.
Compassionate Wheelchair Agent known for high productivity and efficient task completion. Possess specialized skills in passenger assistance, safety protocol adherence, and effective communication. Excel at empathy, patience, and problem-solving to enhance passenger experience and ensure comfort during transit.
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Reliable professional focused on delivering positive and enjoyable passenger trips. Knowledgeable about safety procedures and emergency response. Ready to apply many years of experience to long-term position.
Skilled at giving attention to ill students, responding to injuries and providing first aid. Good data entry and report writing abilities. Energetic, focused and hardworking.

Dedicated and compassionate Mobility Support Specialist with over 6 years of experience in airport passenger assistance, specializing in wheelchair services and customer care. Proven ability to ensure safe, efficient, and comfortable travel experiences for passengers with mobility challenges. Skilled in communication, safety protocols, and multitasking, with a strong commitment to exceptional service and operational excellence.

Professional with experience in supporting passengers and ensuring smooth travel experiences. Known for a strong focus on team collaboration and adapting to changing needs. Skilled in customer service, safety protocols, and efficient mobility assistance. Reliable and result-driven, committed to enhancing passenger satisfaction and operational efficiency. Experienced with assisting passengers with mobility challenges in various settings. Utilizes strong communication skills to ensure clear and compassionate interaction with passengers. Knowledge of safety protocols and best practices to maintain secure and comfortable environment for all.

Jazriel Hortaleza

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Wheelchair Agent

Crew Member

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High School Diploma -

Some College (No Degree) - General Studies

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Wheelchair Agent

Crew Member

High School Diploma -

Some College (No Degree) - General Studies

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