Summary
Overview
Work History
Education
Skills
Timeline
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Jazsmeena Echols

Bloomington,IL

Summary

Versatile and empathetic professional with a proven track record at First Student School Bus, adept in child supervision and route planning. Excelled in creating safe and efficient environments, enhancing customer satisfaction through respectful service and strong work ethic. Skilled in cash management and customer service, consistently meeting employer expectations without compromising quality. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

7
7
years of professional experience

Work History

School Bus Monitor

First Student School Bus
12.2023 - Current
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.

Home Care Aide

Addus Home Health Care
05.2023 - 12.2023
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Delivery Courier

FedEx
11.2022 - 07.2023
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.

Manager

McDonald's Restaurant
10.2021 - 12.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Apparel Team Member

Walmart
12.2020 - 04.2021
  • Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
  • Participated in staff training sessions to enhance team skills and knowledge, leading to improved overall performance.
  • Streamlined inventory management through diligent organization and timely restocking of merchandise.

Crew Member

McDonald's
08.2017 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

John Hope College Prep
Chicago, IL
06.2018

Skills

  • Strong Work Ethic
  • Respectfulness
  • Patience and Empathy
  • Child Supervision
  • Customer Service
  • Cash handling and management
  • Meal Preparation
  • Medication Administration
  • Load organization
  • Route Planning

Timeline

School Bus Monitor

First Student School Bus
12.2023 - Current

Home Care Aide

Addus Home Health Care
05.2023 - 12.2023

Delivery Courier

FedEx
11.2022 - 07.2023

Manager

McDonald's Restaurant
10.2021 - 12.2022

Apparel Team Member

Walmart
12.2020 - 04.2021

Crew Member

McDonald's
08.2017 - 12.2020

High School Diploma -

John Hope College Prep

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Jazsmeena Echols